Procurement of an ITSM/ESM solution with self-service functionality
Description
Beschaffung und Einführung einer zukunftsfähigen ITSM/ESM-Gesamtlösung, welche die bestehende Plattform ersetzt und langfristig den strategischen Bedürfnissen der ETH Zürich entspricht. Die neue Lösung soll als zentrales Self-Service-Portal für Mitarbeitende dienen und eine Automatisierungsplattform bereitstellen, um die Bearbeitung von Anfragen und Prozessen in verschiedenen Bereichen effizienter zu gestalten.
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About This Opportunity
This is a supplies contract in the general supplies sector, with a focus on General Supplies. Located in Switzerland, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before May 28, 2026.
Published through SIMAP Switzerland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the general supplies sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.