Workers¿ Compensation Claims Administration; Risk Program Administration

This tender seeks a qualified vendor to provide comprehensive Workers' Compensation Claims Administration and Risk Program Administration services for the City of Chicago, as managed by its Department of Finance. The procurement falls under the category of Comptroller-Other, indicating a need for specialized professional services beyond standard goods or construction. The current contract is held by Gallagher Bassett, suggesting a potential for incumbent knowledge but also an opportunity for competitive proposals.

The scope of this engagement will likely involve the end-to-end management of all workers' compensation claims, from initial reporting and investigation through to resolution and payment. This typically includes medical management, disability case management, litigation support, and fraud detection. Furthermore, the requirement for Risk Program Administration implies a broader responsibility for developing, implementing, and monitoring the city's overall risk management strategies. This could encompass policy development, risk assessment, claims data analysis for trend identification, and recommendations for loss prevention and mitigation initiatives.

Prospective bidders should demonstrate extensive experience in administering workers' compensation programs for large public sector entities. Key evaluation criteria will undoubtedly include the vendor's proposed claims handling procedures, technological capabilities for efficient data management and reporting, financial stability, and their approach to proactive risk management. A strong understanding of relevant federal and state workers' compensation regulations in the United States will be essential. The contracting authority is the City of Chicago's Department of Finance.