Customer service and call center services for water/sewer billing operations for city of chicago

This is a consulting contract in the water and sanitation sector, with a focus on Sanitation. Located in United States, North America, this opportunity is open to firms and consortiums, with an estimated budget of USD 5.1 million.

Published through Chicago Contracts, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the water and sanitation sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.