Tenders/[Korean] [Bid Announcement] 2027 Response Center and Civil Complaint Analysis System Operation and Maintenance Service (Urgent)

[Korean] [Bid Announcement] 2027 Response Center and Civil Complaint Analysis System Operation and Maintenance Service (Urgent)

Auto-translated from Korean
Original title: [입찰공고] 2027년 응답소·민원분석시스템 운영 및 유지관리 용역(긴급)
Seoul Metropolitan Government (서울특별시) — 민원담당관
Published: Nov 10, 2026
Updated: Nov 10, 2026
Source: Seoul Metropolitan Government — Bid Notices

About This Opportunity

This is a services contract in the information and communication technology, agriculture and food security and finance and banking sectors, with a focus on Crop Production, Livestock, Public Finance and Taxation. Located in South Korea, Asia, this opportunity is open to firms and consortiums.

Published through Seoul Metropolitan Government — Bid Notices, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Korean
서울특별시 재무공고 제2026-2502호 용 역 입 찰 공 고(긴급) (협상에 의한 계약) 가. 용 역 명 : 2027년 응답소·민원분석시스템 운영 및 유지관리 용역 나. 용역기간 : 2027. 1. 1. ~ 2027. 12. 31. 다. 용 역 비 : 금1,214,193,000원 (부가세 포함) ※ 본 계약은 지방자치단체를 당사자로 하는 계약에 관한 법률 제23조에 따른 회계연도 개시 전 계약으로, 예산이 확정되지 않은 경우 계약을 체결할 수 없으며 발주예산과 다르게 예산이 확정된 경우 확정예산의 범위 내에서 계약금액을 조정할 수 있음. 회계연도 개시전의 계약체결 시 그 회계연도 개시일 이후에 계약의 효력 발생 (지방자치단체를당사자로하는계약에관한법률시행령 제76조 규정) ※ 입찰자가 면세사업자인 경우 입찰금액은 반드시 부가가치세를 포함하여 투찰하여야 하며, 입찰결과 낙찰자가 면세사업자인 경우 낙찰금액에서 부가가치세(10%) 상당액을 차감한 금액을 계약금액으로 함. 라. 과업내용 : ‘제안요청서’ 참조 마. 입찰참가등록 (전자입찰) - 일 시 : 2026년 11월 20일(금) 09:00 ~ 11월 24일(화) 16:00 - 장 소 : G2B (나라장터, 국가조달전자시스템) ※ 입찰참가자격 등록은 2026.11.23.(월) 18:00까지 완료하여야 합니다. ※ G2B 입찰금액과 서울시 민원담당관에 제출하는 가격제안서의 금액은 동일하여야 하며, 만약 불일치 하는 경우 전자로 투찰한 입찰가격을 인정합니다. ※ G2B를 통한 전자입찰에 응하지 않은 경우 무효 처리합니다. 바. 제안서 및 가격입찰서 제출 (방문접수) - 일 시 : 2026년 11월 24일(화) 09:00 ~ 16:00 - 장 소 : 서울특별시 민원담당관 박은미 주무관 (☏ 02-2133-7930) (서울특별시 중구 세종대로 110, 서울특별시청 2층)

Data provenance

This notice is sourced from Seoul Metropolitan Government — Bid Notices and was originally published on November 10, 2026. Last refreshed today. Original language: Korean. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Seoul Metropolitan Government (서울특별시) — 민원담당관

Seoul Metropolitan Government (서울특별시) — 민원담당관 has issued 4 procurement notices on BidsFactory, including 2 currently open and 0 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and General Supplies & Services. All notices are published for South Korea. Notices are distributed via Seoul Metropolitan Government — Bid Notices. Most recent publication: November 10, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in South Korea. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Seoul Metropolitan Government — Bid Notices to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Seoul Metropolitan Government (서울특별시) — 민원담당관 in South Korea. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
Korean

Source

kr_seoul
Seoul Metropolitan Government — Bid Notices
Public Procurement

Contracting Authority

Seoul Metropolitan Government (서울특별시) — 민원담당관
🇰🇷South Korea