Tenders/[RFP Pre-notification] Operation and Maintenance Service for 2027 Respond & Civil Complaint Analysis System

[RFP Pre-notification] Operation and Maintenance Service for 2027 Respond & Civil Complaint Analysis System

Auto-translated from Korean
Original title: [제안요청서 사전공개] 2027년 응답소·민원분석시스템 운영 및 유지관리 용역
Seoul Metropolitan Government (서울특별시) — 민원담당관
Published: Oct 30, 2026
Updated: Nov 2, 2026
Source: Seoul Metropolitan Government — Bid Notices

About This Opportunity

This is a services contract in the information and communication technology, agriculture and food security and finance and banking sectors, with a focus on Livestock, Public Finance and Taxation. Located in South Korea, Asia, this opportunity is open to firms and consortiums.

Published through Seoul Metropolitan Government — Bid Notices, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

Auto-translated from Korean
The Request for Proposal (RFP) for the 'Operation and Maintenance Service for 2027 Respond & Civil Complaint Analysis System' project, promoted by the Seoul Metropolitan Government, will be pre-notified before the tender announcement. If you have any opinions regarding the RFP, please submit your opinions within the designated submission period. 1. Project Name: Operation and Maintenance Service for 2027 Respond & Civil Complaint Analysis System 2. Ordering (Announcing) Agency and Actual User Agency: Seoul Metropolitan Government (Civil Affairs Division) 3. Project Budget: 1,214,193,000 KRW (including VAT) 4. Project Period: 2027. 1. 1. ~ 12. 31. 5. Opinion Submission Period: October 30, 2026 (Fri) ~ November 4 (Wed) 23:59 6. Opinion Submission Method: Register opinion on Korea ON or submit via email to the contact person 7. Contact Person: Park Eun-mi (Email: empark@seoul.go.kr, Contact: 02-2133-7930) ※ This RFP is for pre-notification before the tender announcement and may be changed upon actual tender announcement. Please re-check the RFP when bidding.

Data provenance

This notice is sourced from Seoul Metropolitan Government — Bid Notices and was originally published on October 30, 2026. Last refreshed 2 days ago. Original language: Korean. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Seoul Metropolitan Government (서울특별시) — 민원담당관

Seoul Metropolitan Government (서울특별시) — 민원담당관 has issued 3 procurement notices on BidsFactory, including 1 currently open and 0 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Agriculture & Food Security. All notices are published for South Korea. Notices are distributed via Seoul Metropolitan Government — Bid Notices. Most recent publication: October 30, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in South Korea. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Seoul Metropolitan Government — Bid Notices to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Seoul Metropolitan Government (서울특별시) — 민원담당관 in South Korea. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
Korean

Source

kr_seoul
Seoul Metropolitan Government — Bid Notices
Public Procurement

Contracting Authority

Seoul Metropolitan Government (서울특별시) — 민원담당관
🇰🇷South Korea