Tenders/Integrated Transportation Emergency Rescue Support, Complaint and Reporting Hotline Operation and Maintenance Project Tender Announcement

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Integrated Transportation Emergency Rescue Support, Complaint and Reporting Hotline Operation and Maintenance Project Tender Announcement

Auto-translated from Chinese

Original title: 综合交通运输应急救援保障、投诉举报热线运维项目招标公告

昆明市交通运输局

Published: Aug 14, 2026

Updated: Aug 14, 2026

Source: china_ccgp

About This Opportunity

This is a supplies contract in the transport and logistics sector, with a focus on Logistics and Freight. Located in China, Asia, this opportunity is open to firms and consortiums.

Published through China CCGP, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the transport and logistics sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Chinese

This tender, originating from China and managed by the Kunming Municipal Bureau of Transport, with Yunnan Zhongzi Overseas Consulting Co., Ltd. as the tendering agency, concerns the operation and maintenance of a "Comprehensive Transportation Emergency Rescue Support and Complaint Reporting Hotline" system. The project focuses on ensuring the continuous and effective functioning of a critical communication and support infrastructure for the transportation sector in Kunming. The scope of work typically includes managing a 24/7 hotline service, handling emergency rescue coordination, processing public complaints and reports related to transportation, and maintaining the associated IT and communication systems. Bidders will be evaluated based on their experience in call center operations, emergency management support, customer service, IT system maintenance, and personnel training. The objective is to provide a reliable and responsive service that enhances transportation safety, efficiency, and public satisfaction within the Kunming region. The contract will likely involve service level agreements defining response times and service quality standards.

Data provenance

This notice is sourced from China CCGP and was originally published on August 14, 2026. Last refreshed 1 day ago. Original language: Chinese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

What type of contract is this?

This is a Supplies contract in the Transport & Logistics sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in China. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit China CCGP to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by 昆明市交通运输局 in China. The authority is responsible for evaluating bids, awarding the contract, and managing performance.