Comprehensive Technical Support Services for F5 LTM Hardware-Software Complex

This tender seeks comprehensive technical support services for the F5 LTM (Local Traffic Manager) hardware-software complex. The services are to be provided in accordance with Appendix 2 of the tender documentation and fall under the category of network data transmission equipment maintenance. The procuring entity, JSC "SENS BANK" (formerly JSC "ALFA-BANK"), requires ongoing support to ensure the optimal performance, availability, and security of its critical network infrastructure. This includes, but is not limited to, hardware maintenance, software updates, troubleshooting, and technical assistance for the F5 LTM devices. The F5 LTM is a key component for managing and optimizing application traffic, ensuring high availability, security, and performance for the bank's digital services. The successful bidder will be responsible for providing timely and effective technical solutions to any issues that may arise, thereby minimizing downtime and ensuring uninterrupted service delivery to the bank's customers. This contract is crucial for maintaining the operational integrity of SENS BANK's IT infrastructure.

This is a services contract in the information and communication technology, security and defense and transport and logistics sectors, with a focus on Hardware, Network Infrastructure and IT support. Located in Ukraine, Europe, this opportunity is open to firms and consortiums, with an estimated budget of UAH 13.5 million.

Published through ProZorro Ukraine, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.