Technical Support Services for Licensed Software "Preparation of Real-Time Daily Summaries for Managing Task Workflows for Control Department Specialists"

This tender is for technical support services for licensed software. The software is specifically designed for "Preparation of Real-Time Daily Summaries for Managing Task Workflows for Control Department Specialists." The relevant CPV code is 72250000-2 (Software package services and supplies). The procuring entity is the Communal Budgetary Institution "Kyiv City Contact Center" (Комунальна бюджетна установа "Контактний центр міста Києва"). The objective is to ensure the continuous and effective operation of the specialized software used by the control department for managing service requests and workflows. The services will include technical assistance, maintenance, and potentially updates to the software.

This is a services contract in the information and communication technology sector, with a focus on IT support. Located in Ukraine, Europe, this opportunity is open to firms and consortiums, with an estimated budget of UAH 750,000.

Published through ProZorro Ukraine, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.