Repair and Maintenance Services for Computer Peripherals

This tender seeks to procure comprehensive repair and maintenance services for computer peripherals, specifically categorized under the maintenance and repair of office equipment (CPV code: 50310000-1). The procurement is being conducted by the Communal Enterprise "Zhytyrmoteplokomunenergo" of the Zhytomyr City Council.

The scope of services is expected to cover a range of essential maintenance and repair activities necessary to ensure the optimal functioning of various computer peripheral devices used within the organization. This may include, but is not limited to, printers, scanners, keyboards, mice, monitors, and other related hardware. The objective is to maintain the operational readiness of these devices, minimize downtime, and ensure the efficient continuation of the enterprise's activities.

Key requirements are likely to involve the provision of qualified technical personnel, prompt response times for service requests, and the ability to diagnose and resolve hardware issues effectively. The contract may also stipulate the use of genuine or equivalent spare parts, adherence to specific service level agreements (SLAs), and potentially preventive maintenance schedules to avert future problems. The procuring entity, "Zhytyrmoteplokomunenergo," is a municipal enterprise operating in Zhytomyr, Ukraine, and this service contract is crucial for supporting its administrative and operational infrastructure. Further details regarding the exact specifications, contract duration, and evaluation criteria will be available in the full tender documentation.

This is a services contract in the general supplies, urban development and housing and construction and civil works sectors, with a focus on Rehabilitation. Located in Ukraine, Europe, this opportunity is open to firms and consortiums, with an estimated budget of UAH 595,259.

Published through ProZorro Ukraine, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.