Tenders/Application of new technologies in the investigation of Financial Crimes and Procurement of intelligent Complaint Management software

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Application of new technologies in the investigation of Financial Crimes and Procurement of intelligent Complaint Management software

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Original title: Εφαρμογή νέων τεχνολογιών στη διερεύνηση Υποθέσεων Οικονομικών Εγκλημάτων και Προμήθεια έξυπνων λογισμικών Διαχείρισης Καταγγελιών

ΥΠΟΥΡΓΕΙΟ ΠΡΟΣΤΑΣΙΑΣ ΤΟΥ ΠΟΛΙΤΗ

Published: Sep 7, 2026

Updated: Sep 10, 2026

Source: TED - Tenders Electronic Daily (EU)

This tender has been awarded

Awarded to COSMOS BUSINESS SYSTEMS –ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ & ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ & ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ - Δ.Τ. «COSMOS COMPUTERS Α.Ε.Β.Ε.» — €3,971,923

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About This Opportunity

This is a services contract in the information and communication technology sector. Located in Greece, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 6.0 million.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

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The subject of the Project is the development of a unified Case Management System (CMS), with the expansion of the Contracting Authority's existing infrastructure, the functional integration of the Northern Greece Sub-Directorate, and the installation of specialized software for analyzing large volumes of data. This includes the procurement of a software package, the upgrade of the Contracting Authority's Main and Regional Data Center, and the enhancement of its ICT infrastructure. The subject of the contract is described in detail in ANNEX I of this document and in the technical specifications of Annex I of the Announcement. The Contractor shall, before the completion of the Project, conduct training - seminars for Hellenic Police personnel, as described in the relevant chapter on Training in the Technical Specifications of Annex I. The detailed training program will be in accordance with the annex "Training Plan" to be submitted with the Project Implementation Study. A warranty period and a maintenance period are also foreseen as an option.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 7, 2026. Last refreshed 16 days ago. Original language: Greek. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

COSMOS BUSINESS SYSTEMS –ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ & ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ & ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ - Δ.Τ. «COSMOS COMPUTERS Α.Ε.Β.Ε.» was awarded the contract for €3,971,923. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in Greece. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to COSMOS BUSINESS SYSTEMS –ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ & ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ & ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ - Δ.Τ. «COSMOS COMPUTERS Α.Ε.Β.Ε.». The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by ΥΠΟΥΡΓΕΙΟ ΠΡΟΣΤΑΣΙΑΣ ΤΟΥ ΠΟΛΙΤΗ in Greece. The authority is responsible for evaluating bids, awarding the contract, and managing performance.