Tenders/Hotan Prefecture 12345 Government Service Convenience Hotline Operation Service Project (Second Time) Public Bidding Announcement

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Hotan Prefecture 12345 Government Service Convenience Hotline Operation Service Project (Second Time) Public Bidding Announcement

Auto-translated from Chinese

Original title: 和田地区12345政务服务便民热线运营服务项目（二次）公开招标公告

和田地区数字化发展局

Published: Aug 15, 2026

Updated: Aug 15, 2026

Source: china_ccgp

About This Opportunity

This is a services contract in the general supplies sector, with a focus on Office Equipment. Located in China, Asia, this opportunity is open to firms and consortiums.

Published through China CCGP, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Chinese

This is a public tender announcement for the operation of the '12345' government service hotline in the Hotan Prefecture, China. This is a re-tender, indicating a previous attempt to procure these services. The contracting authority is the Hotan Prefecture Digital Development Bureau. The objective is to secure professional services for the efficient and effective management of a crucial citizen-facing government service hotline. This typically involves receiving, processing, and responding to public inquiries, complaints, and suggestions through various communication channels. Key requirements for bidders usually include demonstrated experience in call center operations, citizen service management, and potentially multilingual support. The service scope may encompass staffing, training, technology infrastructure, data management, reporting, and ensuring compliance with government service standards. Bidders will need to outline their capacity to handle a high volume of calls, maintain service quality, and contribute to improved public administration and citizen satisfaction within the Hotan region. Xinjiang Liancheng Engineering Project Management Co., Ltd. is the designated agency.

Data provenance

This notice is sourced from China CCGP and was originally published on August 15, 2026. Last refreshed today. Original language: Chinese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in China. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit China CCGP to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by 和田地区数字化发展局 in China. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.