2026-100 - 1

Agence du Numérique

Published: Jun 17, 2026

Updated: Jun 25, 2026

Source: belgium_eprocurement

About This Opportunity

This is a services contract in the information and communication technology sector. Located in Belgium, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before July 17, 2026.

Published through Belgium e-Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Le présent marché de services porte sur la désignation d’un prestataire, chargé de fournir les services suivants : 1. La mise en place et la mise à disposition d’une équipe technique et opérationnelle spécialisée dans l’intervention face à des cyber-incidents et/ou cyber-attaques (Cyber Response Team, ci-après « équipe opérationnelle ») : Ladite équipe devra être capable d’intervenir 24H/24 et 7j/7dans des délais restreints, à distance ou, le cas échéant sur site, sur l’ensemble du territoire wallon, auprès des entités publiques ou privées relevant des secteurs suivants : pouvoirs locaux, établissements d’enseignement, secteur de la santé. 2. La mise en place et la gestion d’un call center (avec un numéro d’appel unique) capable de réceptionner les appels entrants de la part des bénéficiaires. Les opérateurs du call center ont des profils différents de ceux de l’équipe opérationnelle et ne requièrent pas nécessairement des connaissances pointues en cybersécurité. Le call centre devra être mesure, 24H/24 et 7j/7, de réceptionner, de filtrer et, le cas échéant, de rediriger les appels provenant d’un bénéficiaire vers l’équipe opérationnelle, endéans un délai restreint.

Data provenance

This notice is sourced from Belgium e-Procurement and was originally published on June 17, 2026. Last refreshed today. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Agence du Numérique

Agence du Numérique has issued 2 procurement notices on BidsFactory, including 1 currently open and 1 awarded contracts. Activity concentrates in Information & Communication Technology. All notices are published for Belgium. Notices are distributed via Belgium e-Procurement. Most recent publication: June 17, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Agence du Numérique in Belgium. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Belgium. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Belgium e-Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is July 17, 2026. You have 22 days left to prepare and submit your proposal to the contracting authority.