Tenders/Bidding Announcement for the Government Service Window Outsourcing Project (2026-2028) of Tianhe District

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Bidding Announcement for the Government Service Window Outsourcing Project (2026-2028) of Tianhe District

Auto-translated from Chinese

Original title: 天河区政务窗口服务外包项目（2026-2028年）招标公告

广州市天河区政务服务和数据管理局

Published: Nov 6, 2026

Updated: Nov 6, 2026

Source: China CCGP

About This Opportunity

This is a services contract in the information and communication technology, governance and public administration and Monitoring Evaluation sectors, with a focus on E Governance and Civil Service. Located in China, Asia, this opportunity is open to firms and consortiums.

Published through China CCGP, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Chinese

The Guangzhou Tianhe District Government Services and Data Administration Bureau in China is seeking to outsource its government window services through a tender valid for the period 2026-2028. This service outsourcing project is managed by Guangdong Dingxin Tendering and Procurement Co., Ltd. The objective is to improve the efficiency, quality, and accessibility of public services provided at government service windows. The scope of this tender typically involves the provision of trained personnel to handle citizen inquiries, process applications, manage documentation, and offer guidance on various government services. Key requirements for bidders include a proven track record in customer service and outsourcing, the ability to recruit, train, and manage a professional service team, adherence to strict confidentiality and service standards, and the capacity to integrate with existing government IT systems. The evaluation criteria will likely emphasize the service provider's operational plan, personnel qualifications, service quality assurance mechanisms, and cost-effectiveness to ensure a seamless and high-quality citizen experience.

Data provenance

This notice is sourced from China CCGP and was originally published on November 6, 2026. Last refreshed today. Original language: Chinese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

How can I submit a bid?

Visit China CCGP to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by 广州市天河区政务服务和数据管理局 in China. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in China. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.