Tenders/2026 - Telephone answering service for the needs of Reims habitat (51100 Reims)
Open🇫🇷FranceFramework

2026 - Telephone answering service for the needs of Reims habitat (51100 Reims)

Auto-translated from French
Original title: 2026- Marché de permanence téléphonique pour les besoins de Reims habitat ( 51100 Reims)
SEM Reims Habitat
Published: Jul 21, 2026
Updated: Jul 21, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a framework agreement contract in the environment and climate sector, with a focus on Biodiversity. Located in France, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 400,000. Proposals must be submitted before September 10, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the environment and climate sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: French
Le présent marché a pour objet de : - Confier à une société de service la réalisation des prestations d'accueil téléphonique et de gestion d'appels téléphoniques pour le compte de Reims habitat. - Définir les conditions suivants lesquelles ils sont exécutés. Les prestations attendues concernent : - La gestion des appels en débordement dès lors que toutes les lignes internes de Reims habitat sont occupées. - La gestion des appels en astreinte de17h00 à 8h00 toute la semaine en incluant les week ends, les jours fériés ainsi que les jours exceptionnellement fermés. L'accord-cadre sera exécuté par l'émission de bons de commande. Les prestations sont réglées par des prix unitaires et forfaitaires. Les montants estimatifs sont indicatifs et comprennent les options (prestations similaires et reconductions). Les montants estimatifs sont indicatifs et comprennent la totalité des périodes de reconduction

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on July 21, 2026. Last refreshed today. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About SEM Reims Habitat

SEM Reims Habitat has issued 8 procurement notices on BidsFactory, including 1 currently open and 3 awarded contracts. Activity concentrates in Construction & Civil Works, Environment & Climate, and Architecture & Engineering Services. All notices are published for France. Notices are distributed via TED - Tenders Electronic Daily (EU) and France AWS-Achat (Ach@t Solutions). Most recent publication: July 21, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by SEM Reims Habitat in France. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Framework agreement contract in the Environment & Climate sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €400,000 - €400,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in France. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 10, 2026. You have 51 days left to prepare and submit your proposal to the contracting authority.

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Key Details

Submission Deadline
Sep 10, 2026
51 days remaining
Estimated Budget
€400,000 - €400,000
Contract Type
Framework
Eligibility
Firms / Consortiums
Language
French

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

SEM Reims Habitat
🇫🇷France

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