Tenders/2026R-254 PROVISION OF PROFESSIONAL SERVICES IN LAW TO SUPPORT THE GENERAL SECRETARIAT IN THE ATTENTION; PROCESSING; MONITORING; ANALYSIS AND STRENGTHENING OF THE PETITIONS MANAGEMENT PROCESS - SG-CPS-051-2026
Awarded🇨🇴ColombiaServices

2026R-254 PROVISION OF PROFESSIONAL SERVICES IN LAW TO SUPPORT THE GENERAL SECRETARIAT IN THE ATTENTION; PROCESSING; MONITORING; ANALYSIS AND STRENGTHENING OF THE PETITIONS MANAGEMENT PROCESS - SG-CPS-051-2026

Auto-translated from Inglés
Original title: 2026R-254 prestación de servicios profesionales en derecho para apoyar a la secretaría general en la atención; trámite; seguimiento; análisis y fortalecimiento del proceso de gestión de las peticiones - sg-cps-051-2026
MUNICIPIO DE SAN JOSE DE CUCUTA
Published: Jan 14, 2026
Updated: Apr 29, 2026
Source: SECOP II Colombia (Date-Filtered)

Summary

Translated
This tender, reference SG-CPS-051-2026, seeks professional legal services to assist the General Secretariat of the Municipality of San José de Cúcuta. The services will focus on the attention, processing, monitoring, analysis, and strengthening of the management process for petitions, complaints, claims, suggestions, and felicitations (PQRSF). The contract is for a duration of 105 days and will be awarded through direct contracting. The objective is to improve the efficiency and effectiveness of citizen service management within the municipality, ensuring that all citizen inquiries and feedback are handled in accordance with institutional guidelines. The legal professional will play a key role in analyzing current processes, identifying areas for improvement, and implementing strategies to enhance citizen engagement and satisfaction.

Description

2026R-254 PRESTACIÓN DE SERVICIOS PROFESIONALES EN DERECHO PARA APOYAR A LA SECRETARÍA GENERAL EN LA ATENCIÓN, TRÁMITE, SEGUIMIENTO, ANÁLISIS Y FORTALECIMIENTO DEL PROCESO DE GESTIÓN DE LAS PETICIONES, QUEJAS, RECLAMOS, SUGERENCIAS Y FELICITACIONES (PQRSF) RADICADAS EN LA ENTIDAD, CONFORME A LOS LINEAMIENTOS INSTITUCIONALES

Entidad contratante: MUNICIPIO DE SAN JOSE DE CUCUTA

Ubicación: Cúcuta, Norte de Santander

Tipo de contrato: Prestación de servicios

Modalidad: Contratación directa

Referencia: SG-CPS-051-2026

Duración: 105 día(s)

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About This Opportunity

This is a services contract in the legal services and general supplies sectors. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 11.9 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the legal services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Key Details

Estimated Budget
COP 11,900,000 - COP 11,900,000
Contract Type
Services
Eligibility
Firms / Consortiums
Language
Inglés

Source

secop2
SECOP II Colombia (Date-Filtered)
Public Procurement

Contracting Authority

MUNICIPIO DE SAN JOSE DE CUCUTA
🇨🇴Colombia

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