229_2025 Procurement of Technical Assistance Services for SW PI
About This Opportunity
TranslatedThis tender, identified by the reference number 229_2025, is for the procurement of technical assistance services related to 'SW PI'. The exact nature of 'SW PI' is not specified in the title but likely refers to a specific software, system, platform, or project within the procuring entity's operations. The services required are technical in nature, suggesting that bidders will need to provide expertise in areas such as system maintenance, troubleshooting, upgrades, configuration, development support, or specialized consulting related to 'SW PI'. The objective is to secure skilled professionals or a specialized firm to provide ongoing support and technical solutions, ensuring the optimal performance, stability, and potentially the evolution of 'SW PI'. The scope of services may include helpdesk support, on-site assistance, remote diagnostics, and strategic technical advice. Bidders will be evaluated based on their technical qualifications, relevant experience with similar systems or software, proposed methodologies, personnel expertise, and cost-effectiveness. This procurement is essential for maintaining the functionality and efficiency of the 'SW PI' system, which is presumably critical for the organization's activities. Detailed requirements, service level expectations, and evaluation criteria will be elaborated in the full tender documentation.
This is a services contract in the information and communication technology and Monitoring Evaluation sectors, with a focus on Software. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 7,527.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, designated as 229_2025, seeks the acquisition of technical assistance services for the "SW PI" software. The procurement is being conducted in Portugal, with information centralized through the Portal BASE, the official platform for public contracts in mainland Portugal and its autonomous regions. The contracting authority, though not explicitly named in the provided snippet, is a public entity operating within Portugal's administrative framework.
The scope of this tender focuses on securing specialized expertise to support and maintain a specific software system identified as "SW PI." This typically involves a range of activities, including but not limited to, troubleshooting software issues, providing regular updates and patches, offering user support, performing system diagnostics, and potentially implementing minor enhancements or configurations. Bidders are expected to demonstrate a strong understanding of software architecture, system maintenance, and user support protocols.
Prospective suppliers will likely be required to submit proposals outlining their technical capabilities, experience with similar software systems, proposed service level agreements (SLAs), and details of their support infrastructure. The tender aims to ensure the continued operational efficiency and reliability of the "SW PI" software through expert technical assistance. Compliance with Portuguese public procurement regulations will be a key consideration throughout the evaluation process.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 11, 2026. Last refreshed 9 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Instituto de Proteção e Assistência na Doença, IP
Instituto de Proteção e Assistência na Doença, IP has issued 54 procurement notices on BidsFactory, including 0 currently open and 52 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Health & Medical. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is Up to €7,527. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Quadricard – Cartões Para Aquisição e Registo de Dados, Lda.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Instituto de Proteção e Assistência na Doença, IP in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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