26/306 Atlantic Technological University Single Party Framework Agreement for Student Contact Centre Services
About This Opportunity
This is a framework agreement contract in the education and training sector, with a focus on Higher Education. Located in Ireland, Europe, this opportunity is open to firms and consortiums.
Published through eTenders - Ireland Public Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the education and training sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Atlantic Technological University wishes to appoint a suitably qualified service provider under a Single Party Framework Agreement, to deliver Contact Centre Services to support its online, flexible, and lifelong learning programmes.
The objective of the contract is to procure a high-performing, customer-centric contact centre service capable of managing student recruitment enquiries and programme application workflows in an efficient, timely, and professional manner. The service will act as a critical interface between prospective students and the University. Full details of requirements and specifications are in the published tender documents.
Data provenance
This notice is sourced from eTenders - Ireland Public Procurement and was originally published on July 17, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Atlantic Technological University
Atlantic Technological University has issued 391 procurement notices on BidsFactory, including 23 currently open and 275 awarded contracts. Activity concentrates in Education & Training, Information & Communication Technology, and General Supplies & Services. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: July 17, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by Atlantic Technological University in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Framework agreement contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit eTenders - Ireland Public Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.
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