81621N0310-NYC Well
This tender has been awarded
Awarded to THE MENTAL HEALTH ASSOCIATION OF NEW YORK CITY INC — $43,938,268
About This Opportunity
NYC Well, as operated by Mental Health Association of New York City — services contract awarded in United States by Health and Mental Hygiene. Awarded to THE.
This is a services contract in the health and medical services sector, with a focus on Mental Health. Located in United States, North America, this opportunity is open to firms and consortiums.
Published through NYC City Record, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
NYC Well, as operated by Mental Health Association of New York City, Inc. d/b/a Vibrant Emotional Health will offer an accessible point of entry to behavioral health services in NYC through seven core services. All services will be provided via a single, toll-free telephone number, text line and internet chat, 24 hours a day, seven days a week, 365 days a year. PIN: 22AZ001801R0X00 It is the mission of the Department of Health and Mental Hygiene to provide direction, planning, funding, and oversight for the provision of Mental Health Services, Developmental Disability Services, and Chemical Dependency Treatment and Prevention Services to New York City Residents.
This procurement will provide a mental health hotline that offers crisis and suicide prevention counseling and peer support for anyone seeking help for mental health. NYC Well, as operated by Mental Health Association of New York, Inc. d/b/a Vibrant Emotional Health will offer an accessible point of entry to behavioral health services in NYC through seven core services. All services will be provided via a single, toll-free telephone number, text line and internet chat, 24 hours a day, seven days a week, 365 days a year. The term contact refers to any call, text or chat to/from NYC Well.
DOHMH is entering into a direct contract with The Mental Health Association of New York Inc., a current PHS vendor (subcontractor) for this service in order to save financial resources in a time of fiscal constraint and in the best interest of the City, No other vendors are eligible for award at this time.
Agency: Health and Mental Hygiene
Category: Human Services/Client Services
Selection Method: Negotiated Acquisition
PIN: 81621N0310001
Data provenance
This notice is sourced from NYC City Record and was originally published on June 30, 2021. Last refreshed 3 days ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Health and Mental Hygiene
Health and Mental Hygiene has issued 1,478 procurement notices on BidsFactory, including 44 currently open and 1,400 awarded contracts. Activity concentrates in Health & Medical, Education & Training, and Social Protection & Welfare. All notices are published for United States. Notices are distributed via NYC City Record and NYC Open Data. Most recent publication: June 17, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in United States. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit NYC City Record to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to THE MENTAL HEALTH ASSOCIATION OF NEW YORK CITY INC. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Health and Mental Hygiene in United States. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
THE MENTAL HEALTH ASSOCIATION OF NEW YORK CITY INC was awarded the contract for $43,938,268. The figure reflects the value disclosed by the contracting authority in the award notice.
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