Tenders/9191 INTERNAL COMMUNICATIONS PLATFORM

9191 INTERNAL COMMUNICATIONS PLATFORM

Iarnród Eireann-Irish Rail

Published: Aug 18, 2026

Updated: Aug 18, 2026

About This Opportunity

This is a services contract in the information and communication technology, education and training, governance and public administration, security and defense and humanitarian aid sectors, with a focus on Telecommunications, Cloud Services, artificial intelligence and Protection. Located in Ireland, Europe, this opportunity is open to firms and consortiums.

Published through eTenders - Ireland Public Procurement, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Iarnród Éireann (IÉ) seeks an established and proven high availability mobile-first internal communications platform, delivered as a fully managed SaaS service, to support a geographically dispersed workforce of approximately 5,200–8,000 employees. The solution must be cloud-hosted within the EEA/UK, integrate with Microsoft 365 and enterprise identity systems, support secure authentication, and comply with applicable Irish and EU legislative and regulatory requirements, including data protection, AI, privacy and information security obligations. Suppliers must demonstrate experience delivering, operating, and supporting similar employee communications platforms at comparable scale, including implementation, integration, training, ongoing support, and service management. The solution should support effective employee communications, engagement, audience targeting, and a consistent branded user experience across mobile and web channels. This procurement will establish a long-term contract for the provision, configuration, operation, maintenance, and support of the platform. Suppliers must provide a managed service offering including implementation, configuration, training, support, service management, and documented service levels.

Data provenance

This notice is sourced from eTenders - Ireland Public Procurement and was originally published on August 18, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Iarnród Eireann-Irish Rail

Iarnród Eireann-Irish Rail has issued 1,510 procurement notices on BidsFactory, including 193 currently open and 1,158 awarded contracts. Activity concentrates in Construction & Civil Works, Transport & Logistics, and General Supplies & Services. All notices are published for Ireland. Notices are distributed via ireland_etenders_csv, eTenders - Ireland Public Procurement, and TED - Tenders Electronic Daily (EU). Most recent publication: August 18, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Iarnród Eireann-Irish Rail in Ireland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Ireland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit eTenders - Ireland Public Procurement to access the full notice, required documents, and submission instructions provided by the contracting authority.