Tenders/Framework Agreement with three economic operators, for courtesy call and phone collection activities for debts owed by GORI

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Framework Agreement with three economic operators, for courtesy call and phone collection activities for debts owed by GORI

Auto-translated from Italian

Original title: Accordo Quadro con tre operatori economici, per le attività di contatto telefonico di cortesia (cosiddetta “courtesy call”) e di sollecito telefonico (cosiddetta “phone collection”) dei crediti vantati da GORI

GORI S.p.A.

Published: Aug 7, 2026

Updated: Aug 7, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on artificial intelligence. Located in Italy, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 2.0 million. Proposals must be submitted before September 30, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Italian

Procedura di gara aperta ai sensi dell’articolo 71 del d. lgs. 36/2023 per l’affidamento dell' «Accordo Quadro con tre operatori economici, per le attività di contatto telefonico di cortesia (cosiddetta “courtesy call”) e di sollecito telefonico (cosiddetta “phone collection”) dei crediti vantati da GORI nei confronti dei propri utenti per le forniture del Servizio Idrico Integrato o di parte di esso.».

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on August 7, 2026. Last refreshed today. Original language: Italian. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About GORI S.p.A.

GORI S.p.A. has issued 79 procurement notices on BidsFactory, including 2 currently open and 68 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Architecture & Engineering Services. All notices are published for Italy. Notices are distributed via ANAC (Italy), TED - Tenders Electronic Daily (EU), and anac_cig. Most recent publication: July 28, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Italy. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 30, 2026. You have 55 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by GORI S.p.A. in Italy. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €2,040,000 - €2,040,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.