Acquisition of licenses and TMA TME services for the CRM application

Auto-translated from French

Original title: Acquisition de licences et prestations de TMA TME de l'application CRM

Bureau de Recherche en Géologie Minière (BRGM)

Published: Sep 18, 2026

Updated: Sep 18, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on IT support and Software. Located in France, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before October 20, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: French

Le présent marché a pour objet la fourniture de licences E-Deal Efficy ainsi que la tierce maintenance applicative et évolutive et la maintenance corrective et préventive de l'application de Gestion de la Relation Client (CRM pour Customer Relationship Management). Les enjeux sont les suivants¿: - Assurer la continuité de service avec la maintenance corrective et évolutive de l'outil CRM, étant entendu que la solution est hébergée On-Premise, sur les serveurs du Système d'Information du BRGM ; - Accompagner le BRGM dans le déploiement opérationnel de l'outil CRM et son appropriation par les utilisateurs (formation, assistance technique) ; - Mobiliser une expertise de haut niveau sur le logiciel E-Deal CRM de la société Efficy et en gestion de relation client, pour conseiller sur des évolutions ou solutions à mettre en place pour corriger des situations posant des problèmes

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 18, 2026. Last refreshed today. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Bureau de Recherche en Géologie Minière (BRGM)

Bureau de Recherche en Géologie Minière (BRGM) has issued 91 procurement notices on BidsFactory, including 11 currently open and 24 awarded contracts. Activity concentrates in Architecture & Engineering Services, Mining & Extractives, and General Supplies & Services. All notices are published for France. Notices are distributed via France BOAMP, TED - Tenders Electronic Daily (EU), and France AWS-Achat (Ach@t Solutions). Most recent publication: September 18, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Bureau de Recherche en Géologie Minière (BRGM) in France. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in France. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is October 20, 2026. You have 32 days left to prepare and submit your proposal to the contracting authority.