Tenders/ADG 015/2026 - Acquisition of Teleassistance Services within the Municipal Teleassistance Service
Awarded🇵🇹PortugalServices

ADG 015/2026 - Acquisition of Teleassistance Services within the Municipal Teleassistance Service

Auto-translated from Portuguese
Original title: ADG 015/2026 - Aquisição de serviços de Teleassistência, no âmbito do Serviço Municipal de Teleassistência.
Município da Figueira da Foz
Published: Feb 13, 2026
Updated: May 18, 2026
Source: Portal BASE (Portugal)

About This Opportunity

Translated

The tender ADG 015/2026 pertains to the acquisition of teleassistance services as part of the Municipal Teleassistance Service. This initiative aims to enhance the support and assistance provided to individuals in need of remote assistance, particularly the elderly and vulnerable populations. The selected service provider will be responsible for delivering comprehensive teleassistance solutions, ensuring that users have access to immediate help and support through technological means. Key requirements for bidders include the ability to demonstrate experience in providing similar services, adherence to relevant regulations, and the capacity to implement effective communication systems. The tender emphasizes the importance of reliability and responsiveness in service delivery, as well as the need for a user-friendly interface for clients. This project is located within the jurisdiction of the municipal government, and it seeks to improve the quality of life for residents by facilitating access to essential services. Bidders are encouraged to submit proposals that outline innovative approaches to teleassistance, including the integration of new technologies and methodologies that can enhance service delivery. The deadline for submission of proposals and further details regarding eligibility criteria and evaluation processes will be specified in the official tender documents.

This is a services contract in the urban development and housing sector, with a focus on Municipal Services. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 8,940.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the urban development and housing sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

ADG 015/2026 - Aquisição de serviços de Teleassistência, no âmbito do Serviço Municipal de Teleassistência.

Data provenance

This notice is sourced from base_gov_pt and was originally published on February 13, 2026. Last refreshed 3 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Município da Figueira da Foz

Município da Figueira da Foz has issued 143 procurement notices on BidsFactory, including 0 currently open and 118 awarded contracts. Activity concentrates in General Supplies & Services, Construction & Civil Works, and Transport & Logistics. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: May 21, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to HELPPHONE - Tecnologias de Comunicação, S.A.. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Município da Figueira da Foz in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Urban Development & Housing sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €8,940. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

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Key Details

Estimated Budget
Up to €8,940
Contract Type
Services
Eligibility
Firms / Consortiums
Language
Portuguese

Contracting Authority

Município da Figueira da Foz
🇵🇹Portugal

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