Procurement of "Information Technology Related to Reception

Auto-translated from Italian

Original title: AFFIDAMENTO “TECNOLOGIE INFORMATICHE RELATIVE ALL’ACCOGLIENZA”

ESTAR - Ente di Supporto Tecnico Amministrativo Regionale

Published: Jun 18, 2026

Updated: Jun 23, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a supplies contract in the information and communication technology sector, with a focus on Telecommunications. Located in Italy, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 20.7 million. Proposals must be submitted before July 15, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Italian

This tender relates to the procurement and implementation of IT technologies specifically designed for reception or welcoming services (Tecnologie Informatiche relative all’Accoglienza). The procurement is being conducted in Italy. The objective is to acquire and deploy modern information technology solutions to enhance the efficiency and effectiveness of reception areas, likely within a public administration or service provider context. Typical requirements for such a tender might include hardware (e.g., computers, touch screens, printers, queuing systems) and software solutions for visitor management, appointment scheduling, information dissemination, digital signage, and potentially integration with existing databases or systems. The scope could also encompass installation, configuration, customization, user training, and ongoing technical support. Bidders are expected to propose solutions that are user-friendly, secure, reliable, and compliant with Italian data protection regulations (e.g., GDPR). Evaluation criteria will likely consider the technical capabilities of the proposed technologies, the vendor's experience in implementing similar solutions, the proposed implementation plan, user support, and the overall financial offer, including potential maintenance and upgrade costs.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on June 18, 2026. Last refreshed 1 day ago. Original language: Italian. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About ESTAR - Ente di Supporto Tecnico Amministrativo Regionale

ESTAR - Ente di Supporto Tecnico Amministrativo Regionale has issued 190 procurement notices on BidsFactory, including 24 currently open and 111 awarded contracts. Activity concentrates in General Supplies & Services, Health & Medical, and Information & Communication Technology. All notices are published for Italy. Notices are distributed via ANAC (Italy) and TED - Tenders Electronic Daily (EU). Most recent publication: June 18, 2026.

Frequently asked questions about this tender

When does this tender close?

The submission deadline is July 15, 2026. You have 21 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by ESTAR - Ente di Supporto Tecnico Amministrativo Regionale in Italy. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €20,700,000 - €20,700,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Italy. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.