Update of MH Firewall Security Settings and Service Support

This tender concerns the update of security settings for MH firewalls, followed by a 36-month period of technical and operational service support for these firewalls, operating on a 7x24 basis. The service support will be provided both on-site at the customer's premises and through secure remote access. The scope of work includes both fixed-fee services and change request management. The primary objective is to enhance the security posture of the MH firewall infrastructure and ensure its continuous operational availability through comprehensive technical assistance. Bidders are expected to demonstrate their capability to manage complex firewall configurations, provide rapid response to incidents, and offer proactive maintenance to prevent potential security breaches and system downtime. The service level agreement will likely detail response times, resolution targets, and reporting requirements. This procurement aims to secure specialized expertise for maintaining and improving the critical network security components of the MH organization, ensuring robust protection against evolving cyber threats and uninterrupted service delivery.

This is a services contract in the information and communication technology sector, with a focus on Network Infrastructure. Located in Slovakia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 781,800.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.