AO Nestor 2027

Service Achat pour les Marchés publics

Published: Aug 28, 2026

Updated: Aug 28, 2026

Source: simap_ch

About This Opportunity

This is a supplies contract in the information and communication technology and trade and industry sectors, with a focus on Automotive. Located in Switzerland, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before September 30, 2026.

Published through SIMAP Switzerland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from French

Groupe E currently uses the ServiceNow platform as a central tool for several internal and customer-oriented processes. The instance, named "Nestor", has been progressively configured to meet the operational and organizational needs of the Group. ServiceNow is notably used for managing business requests, offering a centralized portal and automated workflows to facilitate the processing and tracking of internal requests. The platform also constitutes an essential pillar of ITSM, covering incident, change, task, and problem management. Beyond internal processes, ServiceNow is used for managing customer requests, enabling better traceability, improved service quality, and optimal management of commitments (SLAs). The solution also integrates a module dedicated to fleet management, ensuring operational and administrative tracking of the Group's mobility resources. The ServiceNow instance is currently maintained and developed by an external partner, who ensures application support, specific developments, and technical integration, in collaboration with internal governance teams. As the ServiceNow license agreement and the service contract with the integrator are expiring, Groupe E is launching this call for tenders to ensure the continuity of these services, optimize costs, and guarantee coherent evolution of the platform for the years to come.

Data provenance

This notice is sourced from SIMAP Switzerland and was originally published on August 28, 2026. Last refreshed 5 days ago. Original language: French. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Service Achat pour les Marchés publics

Service Achat pour les Marchés publics has issued 4 procurement notices on BidsFactory, including 4 currently open and 0 awarded contracts. Activity concentrates in Information & Communication Technology and Industry & Manufacturing. All notices are published for Switzerland. Notices are distributed via SIMAP Switzerland and TED - Tenders Electronic Daily (EU). Most recent publication: August 31, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Service Achat pour les Marchés publics in Switzerland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Switzerland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit SIMAP Switzerland to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 30, 2026. You have 29 days left to prepare and submit your proposal to the contracting authority.