Apprenticeship Bundle 2 Lot 1 - Customer Service

H M REVENUE & CUSTOMS

Published: May 6, 2026

Updated: May 20, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to Babington Business College — £5,064,375

Browse open Education & Training tenders in United Kingdom

About This Opportunity

Services contract awarded by H M Revenue & Customs (United Kingdom): Apprenticeship Bundle 2 Lot 1 - Customer Service. education & training. Awarded to.

This is a services contract in the education and training sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 5.1 million.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the education and training sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

To Provide HMRC with the following: Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071.

This notice is being published retrospectively following a housekeeping review of procurement records. The contract was awarded in October 2025, and this notice is issued to ensure that the Contracts Finder record is complete.. CPV: Adult and other education services (80400000). Procedure: Call-off from a framework agreement. Suitable for SMEs

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on May 6, 2026. Last refreshed today. Reference: CW103825. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About H M REVENUE & CUSTOMS

H M REVENUE & CUSTOMS has issued 135 procurement notices on BidsFactory, including 0 currently open and 135 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: May 15, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Babington Business College was awarded the contract for £5,064,375. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference CW103825 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Babington Business College. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by H M REVENUE & CUSTOMS in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.