AQS 152/Gebalis/2025 - Acquisition of Salesforce CRM Solution Configuration Services
About This Opportunity
TranslatedThe tender AQS 152/Gebalis/2025 pertains to the acquisition of services for the configuration of the Salesforce CRM solution. This initiative is aimed at enhancing the customer relationship management capabilities of the organization, ensuring that the Salesforce platform is tailored to meet specific operational needs. Key requirements for bidders may include demonstrated experience in Salesforce configuration, a thorough understanding of CRM best practices, and the ability to deliver customized solutions that align with the organization's strategic objectives. The location for the execution of these services is not explicitly stated, but it is implied that the work will be conducted in conjunction with the Gebalis organization. Interested parties are encouraged to review the tender documents for detailed specifications and submission guidelines. This project falls within the information technology sector, specifically focusing on software solutions that facilitate improved customer engagement and data management. The successful bidder will be expected to collaborate closely with Gebalis to ensure a seamless integration of the CRM system into existing workflows.
This is a services contract in the education and training sector. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 74,775.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the education and training sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThe tender titled "AQS 152/Gebalis/2025" pertains to the procurement of services for the configuration of a Salesforce CRM solution. This initiative is organized by the contracting authority, Gebalis, situated in Portugal. The aim of this tender is to enhance organizational efficiency and customer relationship management through a tailored implementation of the Salesforce platform, a leading customer relationship management software widely recognized for its flexibility and scalability.
Potential bidders are expected to possess extensive experience in configuring CRM solutions, particularly Salesforce, and should demonstrate a comprehensive understanding of the platform's capabilities. Typical requirements for such a tender include the provision of detailed project plans outlining the configuration process, timelines, and methodologies. Bidders may also be required to submit evidence of previous successful implementations, highlighting their ability to adapt Salesforce to meet specific organizational needs.
Additionally, the contracting authority may seek proposals that include training and support services to ensure seamless adoption of the CRM system by staff members. Emphasis will likely be placed on the bidder’s capacity to deliver a solution that integrates effectively with existing IT infrastructure and aligns with Gebalis's strategic objectives.
This procurement opportunity reflects a broader trend in the public sector in Portugal towards adopting advanced technological solutions to improve service delivery and operational efficiency. Interested parties are encouraged to refer to the Portal BASE, which consolidates information on public contracts across Portugal, for further details and submission guidelines.
Data provenance
This notice is sourced from base_gov_pt and was originally published on February 13, 2026. Last refreshed 9 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About GEBALIS - Gestão do Arrendamento da Habitação Municipal de Lisboa, E.M., S.A.
GEBALIS - Gestão do Arrendamento da Habitação Municipal de Lisboa, E.M., S.A. has issued 10 procurement notices on BidsFactory, including 0 currently open and 10 awarded contracts. Activity concentrates in Urban Development & Housing, Construction & Civil Works, and Architecture & Engineering Services. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by GEBALIS - Gestão do Arrendamento da Habitação Municipal de Lisboa, E.M., S.A. in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Education & Training sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €74,775. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to NTT Data Portugal, S.A. The award notice is archived on BidsFactory for transparency and market intelligence.
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