Acquisition of a block of hours for support and maintenance services for IAPMEI's Document Management System (DMS)

This tender concerns the acquisition of a block of hours for essential support and maintenance services for the Document Management System (DMS) operated by IAPMEI (Agência para a Competitividade e Inovação, I.P.). The objective is to ensure the continuous, efficient, and secure operation of the DMS, which is critical for managing and organizing the agency's documentation. The services required will likely include technical support for system issues, routine maintenance, software updates, and potentially performance optimization. This procurement aims to secure specialized expertise to maintain the integrity and functionality of the DMS, thereby supporting IAPMEI's operational activities and strategic goals related to information management and innovation. The contract will define the scope of services, response times, and the framework for utilizing the allocated hours, ensuring reliable IT infrastructure support for the agency.

This is a services contract in the information and communication technology and general supplies sectors, with a focus on Enterprise Systems and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 19,570.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.