Tenders/Acquisition of IT Service Hour Bank - 80 Hours of Technical Assistance - 2026
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Acquisition of IT Service Hour Bank - 80 Hours of Technical Assistance - 2026

Auto-translated from Portuguese
Original title: Aquisição de bolsa de horas de serviços informáticos - 80 horas de assistência técnica - 2026
Instituto da Mobilidade e dos Transportes
Published: Feb 10, 2026
Updated: Jun 18, 2026
Source: Portal BASE (Portugal)

About This Opportunity

Translated

This tender pertains to the acquisition of an IT service hour bank, specifically offering 80 hours of technical assistance for the year 2026. The objective is to secure a reliable provider capable of delivering technical support services to meet the organization's IT needs. Key requirements include the ability to provide qualified personnel with expertise in various IT domains, including software troubleshooting, hardware maintenance, and network support. The selected contractor will be expected to respond promptly to service requests and ensure high-quality service delivery. The location for the provision of these services is not explicitly stated, but it is implied that the assistance will be rendered at the organization's premises or remotely, depending on the nature of the technical issues encountered. This tender is crucial for maintaining operational efficiency and minimizing downtime related to IT systems. Interested bidders should demonstrate their experience in providing similar services and outline their approach to managing the allocated hours effectively. Additional details regarding the submission process and deadlines will be provided in the official tender documentation.

This is a services contract in the information and communication technology sector, with a focus on Software and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 4,560.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

The tender titled "Aquisição de bolsa de horas de serviços informáticos - 80 horas de assistência técnica - 2026" seeks to procure technical assistance services in the field of information technology. This tender is part of the ongoing efforts by Portuguese authorities to enhance their IT capabilities and ensure efficient service delivery. Contracting authorities in Portugal are continuously looking to engage qualified service providers who can offer specialized support in various IT domains.

The successful bidder will be expected to deliver a total of 80 hours of technical assistance, which may encompass services such as system maintenance, software support, troubleshooting, and other IT-related tasks. These services are crucial for maintaining the operational efficiency of IT systems and ensuring that technical issues are resolved promptly to minimize disruptions.

Interested bidders should possess relevant certifications and experience in providing IT support services, as well as a proven track record of successful collaborations with public sector entities. The tender emphasizes the importance of reliability, responsiveness, and adherence to established timelines.

This procurement initiative is part of a broader strategy by the Portuguese government to leverage technology in public administration and improve service delivery to citizens. Bidders are encouraged to submit their proposals through the Portal BASE, which serves as a central repository for public contracts in mainland Portugal and its autonomous regions. This tender represents an opportunity for qualified IT service providers to contribute to the advancement of public sector technology initiatives in Portugal.

Data provenance

This notice is sourced from base_gov_pt and was originally published on February 10, 2026. Last refreshed 8 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Instituto da Mobilidade e dos Transportes

Instituto da Mobilidade e dos Transportes has issued 14 procurement notices on BidsFactory, including 0 currently open and 7 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Transport & Logistics. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 9, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Instituto da Mobilidade e dos Transportes in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €4,560. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Logicalis Portugal, SA. The award notice is archived on BidsFactory for transparency and market intelligence.

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Key Details

Estimated Budget
Up to €4,560
Contract Type
Services
Eligibility
Firms / Consortiums
Language
Portuguese

Contracting Authority

Instituto da Mobilidade e dos Transportes
🇵🇹Portugal

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