Acquisition of Licensing for EasyVista (Service Desk) Maintenance for 2026
About This Opportunity
TranslatedThis tender concerns the acquisition of licensing for the maintenance of the EasyVista service desk software for the year 2026. The procurement aims to ensure the continued operation, support, and updates for the existing EasyVista service desk system, which is crucial for managing IT service requests, incidents, and problems within the organization. The scope of the contract will likely include access to technical support, software updates, patches, and potentially new feature releases necessary to maintain the system's efficiency and security. Bidders are expected to provide detailed proposals outlining their licensing terms, support services, and pricing for the specified period. This is a straightforward procurement of software maintenance licensing, essential for the continuity of IT service management operations. Further details regarding specific technical requirements, service level agreements (SLAs), and evaluation criteria will be provided in the full tender documentation. Interested parties should review the complete tender package to understand all obligations and submission requirements. The successful bidder will be responsible for providing the necessary licenses and support to ensure the EasyVista service desk functions optimally throughout 2026.
This is a supplies contract in the information and communication technology and construction and civil works sectors, with a focus on Rehabilitation, Software and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 6,114.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal and published on the national public procurement portal BASE, seeks the acquisition of licensing for the maintenance of the EasyVista service desk solution for the year 2026. The contracting authority, though not explicitly named in the provided information, is a public entity operating within Portugal, either on the mainland or in its autonomous regions.
The procurement focuses on securing the necessary software licenses and associated maintenance support to ensure the continued functionality and operational efficiency of the EasyVista service desk system throughout the specified period. This type of procurement typically involves ensuring uninterrupted access to software updates, technical support, bug fixes, and potentially new feature releases, all critical for the smooth operation of IT service management within a public administration context. Bidders are expected to demonstrate their capability to provide these licensing and maintenance services, adhering to the rigorous standards and contractual obligations expected within public sector tenders. The tender will likely require detailed proposals outlining the scope of services, licensing models, pricing structures, and service level agreements. Successful bidders will be responsible for the comprehensive management of the EasyVista licensing and maintenance portfolio for the designated year, contributing to the effective delivery of IT services by the contracting authority.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 4, 2026. Last refreshed 15 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Secretaria-Geral do Ministério das Finanças
Secretaria-Geral do Ministério das Finanças has issued 24 procurement notices on BidsFactory, including 0 currently open and 18 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Construction & Civil Works. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: June 17, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is Up to €6,114. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Logicalis Portugal, SA. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Secretaria-Geral do Ministério das Finanças in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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