ACQUISITION OF IT TECHNICAL ASSISTANCE SERVICES
About This Opportunity
TranslatedThis tender concerns the acquisition of IT technical assistance services. The objective is to secure specialized support to address various information technology needs. While the description is brief, it implies a requirement for a service provider capable of offering comprehensive IT solutions. This could encompass a range of activities such as hardware and software maintenance, network management, technical support for end-users, system troubleshooting, and potentially IT infrastructure upgrades or cybersecurity services. The specific scope of work will likely be detailed in the full tender documentation, which potential bidders are advised to consult. The location for these services is not explicitly stated but is presumed to be within the jurisdiction of the issuing entity. The sector is clearly Information Technology. The type of service required is technical assistance, suggesting a need for skilled IT professionals. Bidders are expected to demonstrate their technical expertise, experience in delivering similar services, and the capacity to meet the demands of the contract. This procurement aims to ensure the efficient and reliable operation of the IT systems of the contracting authority through the engagement of qualified external support. Further details regarding eligibility criteria, submission deadlines, and evaluation procedures will be available in the complete tender package.
This is a consulting contract in the information and communication technology, security and defense and humanitarian aid sectors. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 6,000.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal and accessible via the national public procurement portal, BASE, seeks to acquire comprehensive IT technical assistance services. The contracting authority, whose identity will be detailed within the full tender documentation, is looking to engage a qualified service provider to deliver a range of support and maintenance solutions for its information technology infrastructure.
The procurement is for a critical operational function, aiming to ensure the continuous and efficient operation of the contracting authority's IT systems. Typical requirements for such a tender would encompass, but not be limited to, on-site and remote technical support, hardware and software troubleshooting, system maintenance and updates, network management, and potentially specialized IT consulting. Bidders are expected to demonstrate a proven track record in providing reliable and responsive IT technical assistance to public or private sector organizations. The scope of services will likely include defined service level agreements (SLAs) to guarantee response times and resolution rates. Furthermore, prospective suppliers will need to outline their team's qualifications, methodologies for service delivery, and their approach to security and data protection within the context of IT support. Detailed specifications regarding the specific technologies and systems to be supported, alongside contractual terms and evaluation criteria, will be provided in the full tender documents.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 3, 2026. Last refreshed 31 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Agrupamento de Escolas Dr. Serafim Leite
Agrupamento de Escolas Dr. Serafim Leite has issued 3 procurement notices on BidsFactory, including 0 currently open and 3 awarded contracts. Activity concentrates in Education & Training, Energy & Power, and Governance & Public Administration. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: April 28, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Consulting contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €6,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Megastock Informática, Lda. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Agrupamento de Escolas Dr. Serafim Leite in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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