Acquisition of Assistance and Maintenance Services for the Biometric Data Collection Equipment for the Portuguese Electronic Passport and Citizen Card for the triennium 2026-2028

This tender involves the acquisition of assistance and maintenance services for the biometric data collection equipment used in the Portuguese Electronic Passport and Citizen Card. The services are required for a three-year period, specifically from 2026 to 2028. The successful bidder will be responsible for ensuring the operational efficiency and reliability of the biometric systems, which are critical for identity verification and security in the issuance of these official documents. Key requirements may include technical expertise in biometric systems, a proven track record in similar maintenance services, and compliance with relevant security standards. The tender is significant for the public sector, as it directly impacts the integrity of national identification processes. Interested parties should prepare to demonstrate their capabilities in managing and maintaining high-tech biometric equipment, as well as their understanding of the specific needs associated with the Portuguese Electronic Passport and Citizen Card. The location for the services will primarily be within Portugal, and bidders are encouraged to submit proposals that outline their approach to delivering these essential services effectively.

This is a services contract in the information and communication technology, security and defense and Monitoring Evaluation sectors, with a focus on Digital Identity and Data Collection. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 1.5 million.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.