Acquisition of Technical Assistance and Maintenance Services for HLTSYS Applications - 2026
About This Opportunity
TranslatedThis tender is for the acquisition of technical assistance and maintenance services for HLTSYS applications, scheduled for the year 2026. HLTSYS likely refers to a specific suite of software or a system used by the contracting organization for its operations, potentially related to health, logistics, or a similar field. The services required will ensure the continued functionality, reliability, and security of these critical applications. This includes providing support for troubleshooting issues, performing regular maintenance, implementing updates and patches, and potentially offering enhancements or upgrades. The contracting authority is seeking a qualified provider with proven expertise in managing and supporting the HLTSYS platform. The goal is to ensure uninterrupted operation of these systems, which are vital for the organization's day-to-day activities and strategic objectives. The tender documents will detail the specific HLTSYS applications covered, the scope of support required, service level agreements (SLAs), and performance metrics.
This is a services contract in the health and medical services, information and communication technology and security and defense sectors, with a focus on Software. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 36,525.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the health and medical services sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal and published on the BASE public contracts portal, seeks the acquisition of technical assistance and maintenance services for the HLTSYS applications for the year 2026. The contracting authority, identified through the BASE platform which centralizes public contract information for mainland Portugal and its autonomous regions, is looking to secure comprehensive support for its critical HLTSYS software infrastructure.
The procurement encompasses a broad spectrum of services typically associated with application support and maintenance. This includes, but is not limited to, ongoing technical assistance to resolve operational issues, bug fixing, and performance optimization. Furthermore, the contract is expected to cover proactive maintenance activities to ensure the continued stability and security of the HLTSYS applications. Bidders will likely be required to demonstrate robust service level agreements (SLAs), responsive support mechanisms, and a deep understanding of the HLTSYS application suite. Experience in managing and maintaining similar enterprise-level systems within a public sector context will be a significant advantage.
The successful bidder will be instrumental in ensuring the uninterrupted functionality and optimal performance of these vital applications throughout the contract period.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 13, 2026. Last refreshed 9 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Unidade Local de Saúde do Alto Minho, EPE (ULSAM)
Unidade Local de Saúde do Alto Minho, EPE (ULSAM) has issued 512 procurement notices on BidsFactory, including 0 currently open and 462 awarded contracts. Activity concentrates in General Supplies & Services, Health & Medical, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to HLTSYS - HEALTHSYSTEMS, LDA. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Unidade Local de Saúde do Alto Minho, EPE (ULSAM) in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Health & Medical sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €36,525. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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