Tenders/ACQUISITION OF IT TECHNICAL ASSISTANCE SERVICES
Awarded🇵🇹PortugalServices

ACQUISITION OF IT TECHNICAL ASSISTANCE SERVICES

Auto-translated from Portuguese
Original title: Aquisição de serviços de assistência técnica informática.
Agrupamento de Escolas de Real, Braga
Published: Mar 9, 2026
Updated: May 19, 2026
Source: Portal BASE (Portugal)

About This Opportunity

Translated

This tender concerns the acquisition of IT technical assistance services. The scope of services required is not detailed in the title alone, but typically such tenders involve providing support for computer systems, networks, software, and hardware. This could include troubleshooting, maintenance, installation, configuration, and potentially IT consulting. The contracting entity is seeking to procure external expertise to ensure the smooth and efficient operation of its information technology infrastructure. The services may be required on an ongoing basis or for specific projects. Potential bidders are expected to demonstrate their technical capabilities, experience in providing similar IT support, and their capacity to meet the service level agreements that will be stipulated in the tender documents. This procurement aims to ensure the reliability and security of the contracting entity's IT systems, thereby supporting its overall operational objectives. Further details regarding the specific requirements, duration of the contract, and evaluation criteria will be provided in the full tender documentation.

This is a services contract in the information and communication technology, security and defense and Monitoring Evaluation sectors, with a focus on Software, Hardware, Network Infrastructure and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 9,464.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

This tender seeks the acquisition of IT technical assistance services. The contracting authority, operating within Portugal, is looking to procure expert support to ensure the efficient and reliable operation of its information technology infrastructure.

This procurement is being conducted through the Portuguese public procurement portal, BASE, which centralizes information on public contracts across mainland Portugal and its autonomous regions.

The scope of services typically required for such a tender would encompass a broad range of IT support functions. This includes, but is not limited to, hardware and software troubleshooting, network maintenance and support, system administration, user support and helpdesk services, and potentially the management and implementation of IT solutions. Bidders are expected to demonstrate a proven track record in providing high-quality IT technical assistance, with a strong understanding of current technological trends and best practices. Qualifications of technical personnel, response times, service level agreements (SLAs), and the ability to provide ongoing support and maintenance will be key evaluation criteria. The contracting authority will be seeking proposals that outline a comprehensive and cost-effective approach to meeting their IT support needs, ensuring minimal disruption to operations and optimal performance of their IT systems.

Data provenance

This notice is sourced from base_gov_pt and was originally published on March 9, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Agrupamento de Escolas de Real, Braga

Agrupamento de Escolas de Real, Braga has issued 4 procurement notices on BidsFactory, including 0 currently open and 4 awarded contracts. Activity concentrates in General Supplies & Services, Industry & Manufacturing, and Education & Training. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: May 4, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Agrupamento de Escolas de Real, Braga in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €9,464. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to ASNET Unipessoal, Lda. The award notice is archived on BidsFactory for transparency and market intelligence.

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Key Details

Estimated Budget
Up to €9,464
Contract Type
Services
Eligibility
Firms / Consortiums
Language
Portuguese

Contracting Authority

Agrupamento de Escolas de Real, Braga
🇵🇹Portugal

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