Tenders/Acquisition of services for updating, technical assistance, and support for the Unicard Campus system

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Acquisition of services for updating, technical assistance, and support for the Unicard Campus system

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Original title: Aquisição de serviços de atualização, assistência técnica e suporte do sistema Unicard Campus

Universidade de Aveiro

Published: Feb 24, 2026

Updated: Jun 20, 2026

Source: Portal BASE (Portugal)

This tender has been awarded

Awarded to INOVAR +AZ

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About This Opportunity

Translated

This tender involves the acquisition of services aimed at updating, providing technical assistance, and offering support for the Unicard Campus system. The Unicard Campus system is a critical tool utilized within educational institutions for managing various administrative functions, including student identification and payment processing. The successful bidder will be responsible for ensuring that the system is kept up-to-date with the latest technological advancements and security protocols. Key requirements for bidders may include demonstrated experience in managing similar systems, the ability to provide timely support and assistance, and a thorough understanding of the Unicard Campus system's functionalities. Additionally, bidders should be prepared to outline their approach to system updates and the support services they can offer. The location of the services is expected to be within the jurisdiction of the educational institution utilizing the Unicard Campus system. This tender is significant for maintaining the operational efficiency of the system and ensuring that it meets the evolving needs of the institution. Interested parties are encouraged to submit their proposals in accordance with the guidelines provided in the tender documents.

This is a services contract in the information and communication technology, finance and banking and education and training sectors, with a focus on Software, IT support and Investment. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 9,996.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

This tender involves the acquisition of services for the update, technical assistance, and support of the Unicard Campus system, a critical infrastructure component used in various educational institutions across Portugal. The contracting authority is seeking qualified vendors capable of providing comprehensive solutions to enhance the functionality and reliability of this system.

The Unicard Campus system is integral for managing various campus operations, including student services, financial transactions, and access control. To ensure the system's optimal performance, the selected supplier will be responsible for implementing necessary updates, delivering ongoing technical support, and providing assistance during system maintenance activities. The tender aims to enhance user experience and ensure compliance with current technological standards.

Typical requirements for this type of procurement include demonstrated experience in managing similar systems, technical expertise in software development and support, and the ability to provide timely and effective customer service. Vendors will be expected to submit detailed proposals outlining their approach to system updates, maintenance schedules, and support services, along with evidence of past performance in similar projects.

This opportunity is open to both domestic and international companies with relevant experience in software support and system upgrades. Interested parties are encouraged to respond promptly, as this tender represents a significant investment in the technological infrastructure of educational institutions in Portugal, aiming to foster improved operational efficiency and service delivery within the educational sector.

Data provenance

This notice is sourced from base_gov_pt and was originally published on February 24, 2026. Last refreshed 26 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Universidade de Aveiro

Universidade de Aveiro has issued 470 procurement notices on BidsFactory, including 4 currently open and 403 awarded contracts. Activity concentrates in General Supplies & Services, Education & Training, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: July 14, 2026.

Frequently asked questions about this tender

What is the estimated budget?

The estimated contract value is Up to €9,996. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to INOVAR +AZ. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Universidade de Aveiro in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.