Acquisition of call center services, for first-line support of the Health Regulatory Entity (ERS), for entities responsible for healthcare provider establishments (providers) and Citizens (users of health services)
About This Opportunity
This is a services contract in the information and communication technology sector, with a focus on Telecommunications and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 712,410. Proposals must be submitted before October 7, 2026.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Original language: PortugueseData provenance
This notice is sourced from base_gov_pt and was originally published on September 9, 2026. Last refreshed today. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Entidade Reguladora da Saúde
Entidade Reguladora da Saúde has issued 20 procurement notices on BidsFactory, including 1 currently open and 14 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Governance & Public Administration. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: September 9, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is October 7, 2026. You have 28 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Entidade Reguladora da Saúde in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is €712,410 - €712,410. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
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