Acquisition of Evolutionary Maintenance Services for the SISQUAL Software, for the Triennium 2026 to 2028
About This Opportunity
TranslatedThis tender is for the acquisition of evolutionary maintenance services for the SISQUAL software, covering the three-year period from 2026 to 2028. SISQUAL is likely a specific software system used by the procuring entity for its operations. Evolutionary maintenance refers to the process of modifying software after deployment to correct faults, improve performance, or adapt it to a changed environment, including adding new features or functionalities. The objective is to ensure the SISQUAL software remains up-to-date, secure, efficient, and aligned with the evolving needs of the organization over the specified triennium. The procuring entity requires a service provider with in-depth knowledge of the SISQUAL software to perform these maintenance and development tasks. Bidders will be evaluated based on their technical expertise with SISQUAL, their proposed maintenance plan, service level agreements (SLAs), team qualifications, and pricing. This procurement is critical for the continued effective use and enhancement of the SISQUAL software system.
This is a services contract in the information and communication technology, architecture and engineering and environment and climate sectors, with a focus on Project Management and Software. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 1,797.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal and published on the national public procurement portal, BASE, seeks to acquire ongoing evolutionary maintenance services for the SISQUAL software. The contract is anticipated to cover a three-year period, specifically from 2026 to 2028.
This procurement represents an essential investment in the continued functionality, development, and enhancement of a critical software system used within the public sector.
The contracting authority, whose identity is typically detailed within the full tender documentation, requires a service provider capable of delivering comprehensive support and development for the SISQUAL application. Typical requirements for such a service include the resolution of bugs and defects, implementation of minor enhancements and updates to improve performance and user experience, and potentially the development of new features or modules in response to evolving operational needs. Bidders will likely be expected to demonstrate robust project management capabilities, a skilled technical team with proven experience in software maintenance and development, and a clear understanding of service level agreements (SLAs) to ensure timely and effective support. Furthermore, the contract will likely stipulate requirements for regular reporting, knowledge transfer, and adherence to data security and privacy regulations prevalent in Portugal and the European Union. This tender is crucial for ensuring the long-term operational efficiency and technological relevance of the SISQUAL software.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 13, 2026. Last refreshed 10 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Serviços de Ação Social da Universidade de Coimbra
Serviços de Ação Social da Universidade de Coimbra has issued 68 procurement notices on BidsFactory, including 0 currently open and 53 awarded contracts. Activity concentrates in General Supplies & Services, Education & Training, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: June 5, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is Up to €1,797. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to SISQUAL. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Serviços de Ação Social da Universidade de Coimbra in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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