Procurement of Technical Support Services for the Billing System of the Directorate-General for Energy and Geology.

This tender is for the procurement of technical support services for the billing system managed by the Directorate-General for Energy and Geology (Direção-Geral de Energia e Geologia). The Directorate-General is responsible for regulating and overseeing the energy and geological sectors in Portugal. Its billing system is critical for managing financial transactions, tariffs, and regulatory fees associated with these industries. The objective of this procurement is to ensure the continuous, reliable, and efficient operation of this vital system through expert technical assistance. Services required may include system maintenance, troubleshooting, software updates, user support, and potentially system enhancements or upgrades. The tender seeks a qualified provider with proven experience in supporting complex financial and billing systems, particularly within a public administration context. Bidders will need to demonstrate their technical expertise, understanding of the energy and geology sectors' regulatory framework, and capacity to provide timely and effective support. The contract duration and specific service level agreements (SLAs) will be detailed in the tender documents.

This is a services contract in the information and communication technology and energy and power sectors. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 40,000.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.