Procurement of NAVIA Solution Maintenance Contract
About This Opportunity
TranslatedThis tender is for the procurement of a maintenance contract for the NAVIA Solution. The objective is to secure ongoing support and maintenance services for the existing NAVIA Solution, ensuring its optimal performance, reliability, and availability. The contract will likely cover a defined period, during which the selected service provider will be responsible for various maintenance activities. These may include routine checks, preventative maintenance, corrective maintenance in case of malfunctions, software updates, and technical support. The NAVIA Solution is a specific system or platform, and the maintenance contract is crucial for its sustained operational integrity. The procurement process aims to identify a qualified provider capable of delivering high-quality technical support and maintenance services tailored to the specific requirements of the NAVIA Solution. The tender documentation will detail the scope of services, technical specifications, performance standards, contract duration, and evaluation criteria. Successful bidders will be expected to demonstrate their expertise and capacity to manage and maintain the NAVIA Solution effectively, thereby minimizing downtime and ensuring business continuity for the contracting entity. This procurement is essential for safeguarding the investment in the NAVIA Solution and ensuring its long-term value.
This is a services contract in the information and communication technology, finance and banking and security and defense sectors, with a focus on Software and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 17,194.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender, originating from Portugal, seeks to establish a maintenance contract for the "Solução NAVIA" solution. The contracting authority, as indicated by its presence on the Portal BASE, is a public entity within Portugal's national procurement system, which centralizes information on public contracts across mainland Portugal and its autonomous regions.
The procurement process is focused on securing ongoing support and maintenance services for a specific IT solution identified as "Solução NAVIA." Typically, such tenders require bidders to demonstrate extensive experience in providing maintenance for enterprise-level software or specific technological platforms. Key requirements often include the provision of technical support, software updates, bug fixes, and potentially system performance optimization. Bidders are usually expected to detail their service level agreements (SLAs), including response times for different issue severities, availability guarantees, and qualified personnel to undertake the maintenance tasks. Furthermore, the tender will likely assess the bidder's capacity to understand the existing "Solução NAVIA" infrastructure, their methodology for service delivery, and their proposed pricing structure for the contract duration. Compliance with Portuguese data protection regulations and relevant IT security standards will also be critical considerations for all prospective suppliers.
Data provenance
This notice is sourced from base_gov_pt and was originally published on March 9, 2026. Last refreshed 7 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Município de Fafe
Município de Fafe has issued 102 procurement notices on BidsFactory, including 1 currently open and 88 awarded contracts. Activity concentrates in General Supplies & Services, Governance & Public Administration, and Architecture & Engineering Services. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
What is the estimated budget?
The estimated contract value is Up to €17,194. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to A2O - Água, Ambiente e Organização, Lda.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Município de Fafe in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Find tenders like this automatically
Set up alerts and filters that match your business — never miss a relevant opportunity again.
Sectors & Categories
Key Details
Contracting Authority
Companies That Won Similar
Companies with awards in Information & Communication Technology in Portugal