Acquisition of services for conducting a satisfaction survey of the population of Lisbon

This tender, process number 2146/CML/26, is for the acquisition of services to conduct a satisfaction survey targeting the population of Lisbon. The objective is to gather feedback from residents regarding public services, policies, or specific initiatives implemented by the Lisbon City Council (CML). This type of survey is a crucial tool for public administration to assess citizen satisfaction, identify areas for improvement, and inform future decision-making processes. The selected service provider will be responsible for the entire survey process, which typically includes designing the questionnaire, defining the sampling methodology, collecting data (through methods like phone interviews, online surveys, or face-to-face interactions), analyzing the results, and producing a comprehensive report with findings and recommendations. Ensuring a statistically significant and representative sample of Lisbon's population is paramount for the survey's validity and usefulness.

This is a services contract in the Monitoring Evaluation and media and communication sectors, with a focus on Data Collection and Public Relations. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 17,800.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the Monitoring Evaluation sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.