RENTAL OF SELF-SERVICE KIOSKS

Auto-translated from Spanish

Original title: Arriendo de kioscos de autoatención

Published: Mar 7, 2026

Updated: Jun 21, 2026

Source: chile_mercadopublico

This tender has been awarded

Awarded to INGELAN AUTOSERVICIOS SPA

Browse open Information & Communication Technology tenders in Chile

About This Opportunity

Translated

This tender concerns the rental of self-service kiosks. The specific details regarding the number of kiosks, their technical specifications, the duration of the rental period, and the intended locations for deployment are not explicitly detailed in the provided title and description. However, the core requirement is for a service provider to supply and maintain self-service kiosk units. These kiosks are typically used to facilitate customer interactions, streamline processes, and provide information or transaction capabilities without direct human assistance. Potential bidders should anticipate requirements related to the installation, operation, maintenance, and possibly the decommissioning of these units. The scope of work may include hardware provision, software integration, technical support, and regular upkeep to ensure continuous functionality. The contracting entity is seeking a reliable partner to offer a flexible and efficient solution for self-service operations. Further details on the tender, including precise specifications, delivery timelines, evaluation criteria, and submission procedures, would be available in the full tender documentation. Interested parties are advised to review the complete tender package to understand the full scope and requirements before submitting their proposals.

This is a supplies contract in the information and communication technology, environment and climate and finance and banking sectors, with a focus on Hardware and IT support. Located in Chile, Latin America, this opportunity is open to firms and consortiums.

Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Spanish

This tender, originating from Chile and published on the Mercado Público platform, seeks proposals for the rental of self-service kiosks. The contracting authority, whose specific identity is available through the public platform, is looking to acquire a fleet of these automated service points. The primary objective of this procurement is to enhance customer service, streamline operational processes, and potentially reduce waiting times for users by implementing modern self-service technology.

Bidders are invited to submit comprehensive proposals detailing their offerings for the rental of these self-service kiosks. Typical requirements for such tenders often include the provision of the physical kiosk hardware, which may encompass touch screen interfaces, payment processing capabilities, and secure housing for sensitive data. Furthermore, successful bidders will likely be expected to offer comprehensive support services. This can include installation, ongoing maintenance and repair, software updates and management, and potentially training for the contracting authority's personnel. The duration of the rental agreement, service level agreements (SLAs) for uptime and response times, and security protocols for data handling are also critical components that prospective suppliers should address in their submissions.

This procurement represents an opportunity for technology and service providers to contribute to the modernization of public or private sector service delivery within Chile.

Data provenance

This notice is sourced from Chile Mercado Publico and was originally published on March 7, 2026. Last refreshed 4 days ago. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to INGELAN AUTOSERVICIOS SPA. The award notice is archived on BidsFactory for transparency and market intelligence.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.