Tenders/Procurement of expert services for training in understandable customer communication for EU subsidies

Awarded🇫🇮FinlandServices

Procurement of expert services for training in understandable customer communication for EU subsidies

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Original title: Asiantuntijatyön hankinta EU-tukien ymmärrettävän asiakasviestinnän valmennukseen

Ruokavirasto

Published: Jul 24, 2026

Updated: Jul 30, 2026

Source: hilma_fi

This tender has been awarded

Awarded to Valoria Oy (2889792-1)

Browse open Agriculture & Food Security tenders in Finland

About This Opportunity

This is a services contract in the agriculture and food security, construction and civil works and Monitoring Evaluation sectors, with a focus on Ports and Impact Assessment. Located in Finland, Europe, this opportunity is open to firms and consortiums.

Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the agriculture and food security sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

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Procurement of expert services for training in understandable customer communication for EU subsidies. Recommendations for understandable language in customer communication for EU agricultural and rural financing have been developed to support communication. The recommendations are intended to help all individuals working with EU agricultural and rural financing who write texts intended for customers. The subject of the procurement was the procurement of expert services for training in understandable customer communication for EU subsidies, which consists of the following sections: 1. The supplier will first conduct a participatory survey to identify the needs and wishes of experts from the Ministry of Agriculture and Forestry and the Finnish Food Authority regarding the development of texts in accordance with the understandable language recommendations. 2. Based on the survey, the supplier will create an implementation plan for embedding the recommendations, which may include, for example: - group and individual coaching sessions where the supplier trains experts from the Ministry of Agriculture and Forestry and the Finnish Food Authority to develop their own texts in accordance with the recommendations - the supplier will modify text packages to comply with the understandable language recommendations - workshops, delivered in person and online, where the supplier trains experts to develop their own texts in accordance with the recommendations. 3. The implementation, monitoring, and evaluation of the plan will be carried out in cooperation with the client during 2026 and 2027. The goal of the training package is to embed the recommendations as part of the writing and development of texts intended for customers. Estimated scope of procurement: 550 h. The estimated volume of the procurement does not bind the client. The content and scope of the procurement are defined in the tender request and its appendices. The offered service must meet all the requirements set out in this tender request and its appendices in order to be considered compliant with the tender request.

Data provenance

This notice is sourced from Hilma Finland and was originally published on July 24, 2026. Last refreshed today. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Ruokavirasto

Ruokavirasto has issued 21 procurement notices on BidsFactory, including 0 currently open and 9 awarded contracts. Activity concentrates in General Supplies & Services, Governance & Public Administration, and Information & Communication Technology. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: July 24, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Agriculture & Food Security sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Valoria Oy (2889792-1). The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Ruokavirasto in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.