Tenders/Technical Assistance and Maintenance for the Gatewaybox Platform and MyULSMT App
Awarded🇵🇹PortugalServices

Technical Assistance and Maintenance for the Gatewaybox Platform and MyULSMT App

Auto-translated from Portuguese
Original title: Assistência Técnica e Manutenção à Plataforma Gatewaybox e App MyULSMT
Unidade Local de Saúde do Médio Tejo, EPE
Published: Mar 10, 2026
Updated: Jun 19, 2026
Source: Portal BASE (Portugal)

About This Opportunity

Translated

This tender seeks technical assistance and maintenance services for the Gatewaybox platform and the MyULSMT application. The scope of work involves providing ongoing support, troubleshooting, updates, and general maintenance to ensure the optimal functioning and performance of both the platform and the mobile application. The Gatewaybox platform likely serves as a central system for data management or communication, while the MyULSMT app is a user-facing application, possibly for mobile access to services or information. The selected service provider will be responsible for addressing technical issues, implementing necessary upgrades, ensuring system security, and potentially providing user support or training. This contract is crucial for maintaining the operational continuity and effectiveness of these digital tools, which are vital for the organization's operations and user engagement. Bidders are expected to demonstrate their technical expertise, experience in platform and app maintenance, and their capacity to provide timely and efficient support services.

This is a services contract in the information and communication technology, education and training and security and defense sectors, with a focus on Software and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 19,775.

Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Original language: Portuguese

This tender, seeking technical assistance and maintenance services for the Gatewaybox Platform and the MyULSMT App, is being issued by a contracting authority within Portugal. The procurement aims to secure ongoing operational support and upkeep for critical digital infrastructure. The Gatewaybox Platform likely serves as a central hub or gateway for various services or data, while the MyULSMT App is presumably a user-facing application designed to interact with this platform or provide related functionalities.

Typical requirements for such a tender would encompass a comprehensive scope of services including, but not limited to, routine maintenance, software updates, bug fixing, performance monitoring, and troubleshooting. The selected provider will be expected to ensure the continuous availability, security, and optimal performance of both the Gatewaybox Platform and the MyULSMT App. This may involve proactive system checks, incident response, and the implementation of necessary patches or upgrades to maintain system integrity and user experience. Furthermore, the tender will likely specify service level agreements (SLAs) detailing response times for critical issues and guaranteed uptime percentages. Expertise in the specific technologies underpinning the Gatewaybox Platform and MyULSMT App, along with a proven track record in providing similar technical support and maintenance for complex digital systems, will be essential criteria for potential bidders.

Data provenance

This notice is sourced from base_gov_pt and was originally published on March 10, 2026. Last refreshed 6 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Unidade Local de Saúde do Médio Tejo, EPE

Unidade Local de Saúde do Médio Tejo, EPE has issued 933 procurement notices on BidsFactory, including 1 currently open and 915 awarded contracts. Activity concentrates in General Supplies & Services, Health & Medical, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt and TED - Tenders Electronic Daily (EU). Most recent publication: June 18, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to SEAMLINK- SEAMLESS ENTERPRISE LINK, LDA. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Unidade Local de Saúde do Médio Tejo, EPE in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €19,775. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Estimated Budget
Up to €19,775
Contract Type
Services
Eligibility
Firms / Consortiums
Language
Portuguese

Contracting Authority

Unidade Local de Saúde do Médio Tejo, EPE
🇵🇹Portugal

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