Technical Assistance and Maintenance of Computer Applications
About This Opportunity
TranslatedThis tender involves the provision of technical assistance and maintenance services for computer applications. The objective is to ensure the continuous operation and optimization of existing software systems used within the organization. Key requirements include the ability to provide timely support, troubleshoot issues, and implement updates or enhancements as necessary. The successful bidder will be expected to demonstrate expertise in relevant technologies and possess a proven track record in managing similar projects. Additionally, the tender may specify the need for compliance with certain industry standards and regulations. The location for the services will be specified in the tender documents, and the sector primarily involves information technology and software development. Interested parties are encouraged to review the detailed specifications and submit their proposals in accordance with the outlined guidelines. This opportunity is aimed at enhancing the efficiency and reliability of the organization's IT infrastructure, ultimately contributing to improved service delivery and operational effectiveness.
This is a services contract in the information and communication technology, media and communication and Monitoring Evaluation sectors, with a focus on Software and IT support. Located in Portugal, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 19,920.
Published through base_gov_pt, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: PortugueseThis tender pertains to the provision of technical assistance and maintenance services for information technology applications, aimed at enhancing operational efficiency within public sector organizations in Portugal. The contracting authority is expected to seek qualified service providers who can deliver comprehensive support, ensuring the functionality and reliability of critical IT systems.
The scope of this procurement includes ongoing maintenance, troubleshooting, and technical support for existing software applications, which may encompass software updates, patch management, and user assistance. Providers will be required to demonstrate their expertise in managing complex IT environments and their ability to respond promptly to technical issues that may arise.
Potential bidders should possess relevant certifications and a proven track record of providing similar services to public entities, thus ensuring compliance with local regulations and standards. Familiarity with the specific software applications in use by the contracting authority will be advantageous. The tender is expected to stipulate requirements for reporting and documentation to facilitate transparent communication between the service provider and the contracting authority.
Given the emphasis on maintaining and enhancing IT services, the successful bidder will play a crucial role in supporting the digital transformation initiatives within the public sector. This tender aligns with Portugal's commitment to advancing its digital infrastructure and improving service delivery to citizens. Interested parties are encouraged to monitor the Portal BASE for updates and further details regarding submission deadlines and evaluation criteria.
Data provenance
This notice is sourced from base_gov_pt and was originally published on February 12, 2026. Last refreshed 9 days ago. Original language: Portuguese. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Unidade Local de Saúde do Alto Ave, E.P.E
Unidade Local de Saúde do Alto Ave, E.P.E has issued 394 procurement notices on BidsFactory, including 4 currently open and 377 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Information & Communication Technology. All notices are published for Portugal. Notices are distributed via base_gov_pt. Most recent publication: June 15, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit base_gov_pt to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to IDRYL Consulting, Lda. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Unidade Local de Saúde do Alto Ave, E.P.E in Portugal. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €19,920. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Portugal. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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