INTEGRAL CUSTOMER SERVICE 492;493 - PSP_ATL_930210_125_2026

The SENA REGIONAL ATLANTICO is seeking to contract professional services for instructors to deliver Integral Customer Service training. This tender, reference PSP_ATL_930210_125_2026, is for a duration of 278 days and will be awarded through direct contracting. The instructors will provide temporary personal services for Integral Professional Training, covering both regular titled and complementary training programs. The specific program is 'Integral Customer Service.' The objective is to equip participants with the necessary skills and knowledge to excel in customer service roles within various industries. SENA plays a vital role in vocational training, and this contract ensures the delivery of high-quality instruction in a critical area of professional development. The training will be provided in Barranquilla, Atlántico, contributing to the workforce development in the region.

This is a services contract in the education and training and social protection sectors, with a focus on Vocational Training and Adult Education. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 87.8 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the education and training sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.