Tenders/Activation of Contract "SAP Standard Support" licenses for SAP S/4 and BW/4 software and SAP Analytics Cloud and Data Warehouse Cloud fees for the year 2027 and purchase of no. 1 SAP Secure Login Service for SAP GUI license block

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Activation of Contract "SAP Standard Support" licenses for SAP S/4 and BW/4 software and SAP Analytics Cloud and Data Warehouse Cloud fees for the year 2027 and purchase of no. 1 SAP Secure Login Service for SAP GUI license block

Auto-translated from Italian

Original title: Attivazione Contratto “SAP Standard Support” licenze del software SAP S/4 e BW/4 e Canoni SAP Analytics Cloud e Data Warehouse Cloud per l’anno 2027 ed acquisto di nr. 1 blocco licenza SAP Secure Login Service for SAP GUI

Viva Servizi S.p.A.

Published: Sep 24, 2026

Updated: Sep 24, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a supplies contract in the information and communication technology sector, with a focus on Software, Cloud Services, Data Analytics and Enterprise Systems. Located in Italy, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Italian

This tender, originating from Italy and published on TED, concerns the activation of a contract for 'SAP Standard Support' covering licenses for SAP S/4 and BW/4 software, as well as maintenance fees for SAP Analytics Cloud and Data Warehouse Cloud for the year 2027. The contracting authority is seeking to secure ongoing support and maintenance for its critical SAP software landscape. Typical requirements for such a procurement involve ensuring continuous access to software updates, patches, technical support, and expert assistance from SAP or an authorized partner. The tender will likely specify the exact versions and modules covered, the required service level agreements (SLAs) for response and resolution times, and the scope of support (e.g., functional, technical, performance optimization). Bidders are expected to provide a detailed proposal outlining their support offering, including the qualifications of their support personnel and their understanding of the client's specific SAP environment. Evaluation criteria will focus on the comprehensiveness of the support services, adherence to SLAs, the supplier's expertise with SAP products, and the overall cost-effectiveness of the proposed contract, including licensing and support fees.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 24, 2026. Last refreshed today. Original language: Italian. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Viva Servizi S.p.A.

Viva Servizi S.p.A. has issued 38 procurement notices on BidsFactory, including 2 currently open and 26 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Construction & Civil Works. All notices are published for Italy. Notices are distributed via ANAC (Italy), TED - Tenders Electronic Daily (EU), and anac_cig. Most recent publication: September 24, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Italy. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Viva Servizi S.p.A. in Italy. The authority is responsible for evaluating bids, awarding the contract, and managing performance.