Tenders/[vi] Investment in upgrading and expanding VCB's Contact Center system

[vi] Investment in upgrading and expanding VCB's Contact Center system

Auto-translated from vi
Original title: Đầu tư nâng cấp và mở rộng hệ thống Contact Center của VCB
NGÂN HÀNG THƯƠNG MẠI CỔ PHẦN NGOẠI THƯƠNG VIỆT NAM
Published: Aug 21, 2026
Updated: Aug 21, 2026
Source: vietnam_egp

About This Opportunity

This is a works contract in the information and communication technology, construction and civil works and finance and banking sectors, with a focus on Rehabilitation, Banking and Investment. Located in Vietnam, Asia, this opportunity is open to firms and consortiums, with an estimated budget of VND 50.9 billion. Proposals must be submitted before September 8, 2026.

Published through Vietnam e-GP, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for civil works in the information and communication technology sector. Works contracts of this nature generally require demonstrated experience in similar infrastructure projects, adequate equipment and technical personnel, and financial capacity including bank guarantees. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: vi
Đầu tư nâng cấp và mở rộng hệ thống Contact Center của VCB Số thông báo: IB2600474608 Bên mời thầu: NGÂN HÀNG THƯƠNG MẠI CỔ PHẦN NGOẠI THƯƠNG VIỆT NAM Mã đơn vị: vn0100112437 Địa điểm: Thành phố Hà Nội Lĩnh vực: HH Số kế hoạch: PL2600247235 Loại kế hoạch: DTPT Loại: es-notify-contractor Giá trị: 50,945,078,817 VND Thời điểm đóng thầu: 08/09/2026 15:00

Data provenance

This notice is sourced from Vietnam e-GP and was originally published on August 21, 2026. Last refreshed today. Reference: 756201ae-3f41-4a25-9632-22f660699e67. Original language: vi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About NGÂN HÀNG THƯƠNG MẠI CỔ PHẦN NGOẠI THƯƠNG VIỆT NAM

NGÂN HÀNG THƯƠNG MẠI CỔ PHẦN NGOẠI THƯƠNG VIỆT NAM has issued 101 procurement notices on BidsFactory, including 4 currently open and 60 awarded contracts. Activity concentrates in General Supplies & Services, Finance & Banking, and Information & Communication Technology. All notices are published for Vietnam. Notices are distributed via Vietnam e-GP. Most recent publication: August 21, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit Vietnam e-GP to access the full notice, required documents, and submission instructions. Quote reference 756201ae-3f41-4a25-9632-22f660699e67 when communicating with the contracting authority.

When does this tender close?

The submission deadline is September 8, 2026. You have 18 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by NGÂN HÀNG THƯƠNG MẠI CỔ PHẦN NGOẠI THƯƠNG VIỆT NAM in Vietnam. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Works contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is ₫50,945,078,817 - ₫50,945,078,817. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Vietnam. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Submission Deadline
Sep 8, 2026
18 days remaining
Estimated Budget
₫50,945,078,817 - ₫50,945,078,817
Contract Type
Works
Eligibility
Firms / Consortiums
Language
vi
Reference
756201ae-3f41-4a25-9632-22f660699e67

Source

vietnam_egp
vietnam_egp
Official Source

Contracting Authority

NGÂN HÀNG THƯƠNG MẠI CỔ PHẦN NGOẠI THƯƠNG VIỆT NAM
🇻🇳Vietnam

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