Tenders/Notice of extension of tender deadlines - Dynamic purchasing system for public administration for contact center services - ID 2682
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Notice of extension of tender deadlines - Dynamic purchasing system for public administration for contact center services - ID 2682

Auto-translated from Italian
Original title: Avviso di proroga termini bando di gara - Sistema dinamico di acquisizione della Pubblica Amministrazione per servizi di contact center - ID 2682
CONSIP S.P.A. Sede legale: via Isonzo, 19/E - 00198 Roma (RM), Italia R.E.A.: Roma 878404 Registro delle imprese: Roma 878407 Codice Fiscale: 05359681003 Partita IVA: 05359681003
Published: Jun 24, 2026
Updated: Jul 4, 2026
Source: Gazzetta Ufficiale - Contratti Pubblici (Italy)

About This Opportunity

Translated

Notice of extension of tender deadlines for the dynamic purchasing system for public administration services for contact centers. Contracting Authority: CONSIP S.P.A.

This is a framework agreement contract in the information and communication technology and governance and public administration sectors, with a focus on Civil Service. Located in Italy, Europe, this opportunity is open to firms and consortiums.

Published through guri_contratti, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the information and communication technology sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from Italian

Contracting Authority: CONSIP S.P.A. Registered office: via Isonzo, 19/E - 00198 Rome (RM), Italy R.E.A.: Rome 878404 Company Register: Rome 878407 Tax Code: 05359681003 VAT Number: 05359681003

Official Gazette 5th Special Series — Public Contracts no. 71 of 2026-06-24 (year 2026).

Editorial Code: TX26BHA304

Notice of extension of tender deadlines - Dynamic purchasing system for public administration for contact center services - ID 2682 1. Contracting Entity 1.1. Contracting Entity Official name: Consip S.p.A. a socio unico E-mail: utg@consip.it Legal form of the contracting entity: Public body Activities of the contracting authority: General public administration services 2. Procedure 2.1. Procedure Title: Dynamic purchasing system for public administration for contact center services ID 2682 Description: This procedure, initiated by Consip S.p.A. on behalf of the Ministry of Economy and Finance, concerns the establishment of the Dynamic Purchasing System of the Public Administration for contact center services divided into product categories, as better specified in the establishing Schedule of Requirements Procedure identifier: 1b565dec-9912-42d4-a759-b1db174936a0 Internal identifier: 2682 Type of procedure: Restricted The procedure is accelerated: no 2.1.1. Purpose Nature of the contract: Services Main classification (cpv): 79511000 Call center services 2.1.2. Place of execution Country subdivision (NUTS): Rome (ITI43) Country: Italy 2.1.3. Value Estimated value excluding VAT: EUR 470,000,000.00 2.1.4. General information Additional information: Regarding point II.2.5, it is specified that for Specific Contracts, paragraph 2, letter a), and paragraph 4, last sentence, of art. 108 of Legislative Decree no. 36/2023 apply. Regarding the deadline referred to in point IV.2.2, it is specified that admission applications can be submitted for the entire duration of the Dynamic System, through the IT system referred to in the Schedule of Requirements. The non-exceedable bid bases will be indicated in the documentation relating to each Specific Contract. The period for which the tenderer is bound by its offer will be specified in the documentation relating to each Specific Contract. II.1.2) Main CPV code: 79511000-9, 79512000-6, 79311210-2 VI.1) Information on renewability This is a renewable contract: YES Contracting authorities may determine whether the contract to be awarded through a specific contract can be renewed. General requirements and eligibility requirements are indicated in paragraphs 3.2 and 5.5 of the Schedule of Requirements. Qualifying information relating to economic and financial requirements is established in paragraph 3.2 of the Schedule of Requirements. A minimum and maximum number of candidates is not foreseen...

Data provenance

This notice is sourced from guri_contratti and was originally published on June 24, 2026. Last refreshed 25 days ago. Original language: Italian. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About CONSIP S.P.A. Sede legale: via Isonzo, 19/E - 00198 Roma (RM), Italia R.E.A.: Roma 878404 Registro delle imprese: Roma 878407 Codice Fiscale: 05359681003 Partita IVA: 05359681003

CONSIP S.P.A. Sede legale: via Isonzo, 19/E - 00198 Roma (RM), Italia R.E.A.: Roma 878404 Registro delle imprese: Roma 878407 Codice Fiscale: 05359681003 Partita IVA: 05359681003 has issued 2 procurement notices on BidsFactory, including 2 currently open and 0 awarded contracts. Activity concentrates in Governance & Public Administration and Information & Communication Technology. All notices are published for Italy. Notices are distributed via guri_contratti. Most recent publication: June 24, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit guri_contratti to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by CONSIP S.P.A. Sede legale: via Isonzo, 19/E - 00198 Roma (RM), Italia R.E.A.: Roma 878404 Registro delle imprese: Roma 878407 Codice Fiscale: 05359681003 Partita IVA: 05359681003 in Italy. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Framework agreement contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Italy. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Contract Type
Framework
Eligibility
Firms / Consortiums
Language
Italian

Contracting Authority

CONSIP S.P.A. Sede legale: via Isonzo, 19/E - 00198 Roma (RM), Italia R.E.A.: Roma 878404 Registro delle imprese: Roma 878407 Codice Fiscale: 05359681003 Partita IVA: 05359681003
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