Award Notice - Contact centre services
About This Opportunity
Companies House United Kingdom: Award Notice - Contact centre. Services contract awarded, general supplies. Awarded to Serco Limited (GBP 23.8M, Jul 2025).
This is a services contract in the general supplies sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 23.8 million.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the general supplies sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Companies House has awarded a contract for contact centre services via a further competition against framework RM6181 Lot 1.. CPV: Administration services (75100000). Procedure: Call-off from a framework agreement
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on February 27, 2026. Last refreshed 47 days ago. Reference: CF-0014400D3z000002KGVVEA4. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Companies House
Companies House has issued 44 procurement notices on BidsFactory, including 0 currently open and 44 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: May 26, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference CF-0014400D3z000002KGVVEA4 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Serco Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Companies House in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Serco Limited was awarded the contract for £23,831,000. The figure reflects the value disclosed by the contracting authority in the award notice.
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Companies That Won Similar
Companies with awards in General Supplies & Services in United Kingdom