BCU-FTS-63075 - VIDEO CONFERENCING EQUIPMENT, SUPPORT & MAINTENANCE

Betsi Cadwaladr University Health Board

Published: Jun 4, 2026

Updated: Jun 5, 2026

Source: uk_fts

About This Opportunity

This is a supplies contract in the information and communication technology and general supplies sectors, with a focus on Software and Cloud Services. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 490,000. Proposals must be submitted before July 3, 2026.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Betsi Cadwaladr University Health Board (BCUHB) are looking to procure video conferencing equipment and would like to establish a support and maintenance contract alongside for these devices to assist the local BCUHB support teams to manage and support its PolyCom Video Conferencing estate. BCUHB has a number of Video Conferencing codec endpoints still in use across its sites within North Wales. Most of these endpoints are located in the three District General Hospitals at Ysbyty Gwynedd, Ysbyty Wrexham Maelor, Ysbyty Glan Clwyd and at some of the eighteen Community Hospital sites across North Wales. The health board use Microsoft Teams for much of its collaboration and videoconferencing requirement but also use PolyCom endpoints in situations where a room-based system is required (e.g. large meeting rooms, and Multi-Disciplinary Clinical Meetings). The health board also subscribe to a PexIP CVI SaaS service allowing legacy non-MS Teams codecs to interoperate with MS Teams meetings as required. The strategic direction for the health board is to facilitate a planned retirement of these older codecs and upgrade them to native MS Teams codecs within the next 12 months, allowing the health board to retire its PexIP service. BCUHB is seeking to procure options for a third-party contract for the provision of Professional Services in relation to its Video Conferencing estate to include (but not be limited to) the following; 1. Assist with the auditing and documentation of the existing BCUHB legacy Video Conferencing estate. 2. Assist with the planning, preparation, and implementation of BCUHB migration from legacy PolyCom codecs to native Microsoft Teams endpoints where appropriate (e.g. for Clinical Multi-Disciplinary meeting rooms). 3. Audit, plan, and implement software maintenance and upgrade activity for the entire VC Codec estate and associated environments. 4. Configuration, planning, and maintenance of a BCU specific central Video Conferencing management portal. 5. Configuration, planning, maintenance, and administrative tasks relating to the PolyCom Videoconferencing service. 6. Help to develop and ensure that all Video Conferencing systems are correctly monitored, managed, and maintained using appropriate tools (e.g. management portal). 7. Ensure all system documentation in relation to the Video Conferencing estate kept up to date. The successful contractor will provide services as set out above to assist and support an established and experienced Voice and Data team within the ICT department of BCUHB.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on June 4, 2026. Last refreshed today. Reference: 052898-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board has issued 18 procurement notices on BidsFactory, including 4 currently open and 6 awarded contracts. Activity concentrates in Education & Training, Information & Communication Technology, and Governance & Public Administration. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 4, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 052898-2026 when communicating with the contracting authority.

When does this tender close?

The submission deadline is July 3, 2026. You have 29 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Betsi Cadwaladr University Health Board in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is £490,000 - £490,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.